[Client]Game Crash

[Liinko]

Time: September 1, 2013 6:23:25PM CST
Frequency: Sometimes
World name: Excalibur
Character name: Ami Yami
NPC name: N/A
Monster name: N/A
Class/Level: N/A
Party or solo: Solo
In-game time: Any
Area and coordinates: Any
Steps:
1. Play Game
2. Random Crash to Desktop every few hours
3: Error details:

Log Name: Application
Source: Application Error
Date: 9/1/2013 6:23:25 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: RaFa-Pc
Description:
Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x521be282
Faulting module name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x521be282
Exception code: 0xc0000005
Fault offset: 0x000e6416
Faulting process id: 0xc60
Faulting application start time: 0x01cea75eaccd9116
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Report Id: 7fb475bf-135d-11e3-be7d-0026833756c1
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-09-01T23:23:25.000000000Z" />
<EventRecordID>5093</EventRecordID>
<Channel>Application</Channel>
<Computer>RaFa-Pc</Computer>
<Security />
</System>
<EventData>
<Data>ffxiv.exe</Data>
<Data>1.0.0.0</Data>
<Data>521be282</Data>
<Data>ffxiv.exe</Data>
<Data>1.0.0.0</Data>
<Data>521be282</Data>
<Data>c0000005</Data>
<Data>000e6416</Data>
<Data>c60</Data>
<Data>01cea75eaccd9116</Data>
<Data>C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe</Data>
<Data>C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe</Data>
<Data>7fb475bf-135d-11e3-be7d-0026833756c1</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Connection Specs
- Type of internet connection/provider: Cable/Time Warner Cable
- Modem maker/model number: Cisco/2100

PC Specs
-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Rafael\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
SYSTEM_CPU Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (8 CPUs), ~4.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS V17.10
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16261.758MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 32645.758MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.104GB SYSTEM_FREEDISC_SPACE 29.306GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS AMD Radeon HD 7900 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x679A)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 3072.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 5904 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1236
SYSTEM_GRAPHICS_DRIVER_DATE 8/15/2013 8:11:14 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {8F44D497-C020-45F2-873F-5773F8A0EF5A}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6959
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/21/2013 12:51:40 AM
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {C565EA3C-C6DF-4E7D-8EC3-617DBE5DF00F}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6959
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/21/2013 12:51:40 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {39D3C130-09E0-11E3-8001444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {39D48480-09E0-11E3-8002444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {39D4AB90-09E0-11E3-8003444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {39D4AB90-09E0-11E3-8004444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

boot
In-Game Bugs - Post New Thread - Google Chrome
Event Properties - Event 1000, Application Error
Event Viewer
Advanced Tools
FFXIVLauncher
AMD:CCC-AEMCapturingWindow


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

MSI Afterburner 2.3.1
Android Studio
Google Chrome
Internet Download Manager
MediaMonkey 4.0
Microsoft Help Viewer 2.0
Notepad++
RadeonPro 1.0 (Build 1.1.1.0)
Rainmeter
StarCraft II
Tombraider
VLC media player 2.0.8
Microsoft NuGet - Visual Studio 2012
Windows App Certification Kit x64
Microsoft Visual Studio Premium 2012
Microsoft Visual C++ 2012 Microsoft Foundation Class Libraries
WCF Data Services 5.0 (for OData v3) Primary Components
Blend for Visual Studio SDK for Silverlight 5
Razer Synapse 2.0
CCC Help Chinese Standard
CCC Help Portuguese
Microsoft Visual Studio Ultimate 2012 - ENU
Visual Studio Extensions for Windows Library for JavaScript
WCF Data Services Tools for Microsoft Visual Studio 2012
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
Tools for .Net 3.5
Update for Japanese Microsoft IME Standard Extended Dictionary
CCC Help Turkish
Microsoft Silverlight 4 SDK
Microsoft Visual C++ 2012 Compilers - ENU Resources
Microsoft .NET Framework 4.5 SDK
Microsoft Visual Studio Team Foundation Server 2012 Team Explorer Language Pack - ENU
Microsoft Expression Blend SDK for Silverlight 4
Microsoft Report Viewer Add-On for Visual Studio 2012
CCC Help Danish
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
CCC Help Czech
Windows Software Development Kit DirectX x86 Remote
Java 7 Update 25
CCC Help English
CCC Help Japanese
Visual Studio 2012 Update 3 (KB2707250)
Microsoft Visual Studio Ultimate 2012 XAML UI Designer enu Resources
PreEmptive Analytics Visual Studio Components
AMD Catalyst Control Center
Microsoft ASP.NET MVC 3 - Visual Studio 2012 Tools Update
Microsoft Visual C++ 2012 Core Libraries
Microsoft Visual Studio 2012 Devenv
Catalyst Control Center InstallProxy
Microsoft LightSwitch for Visual Studio 2012 v3.0 Core
Live Update 5
Dotfuscator and Analytics Community Edition
Blend for Visual Studio SDK for .NET 4.5
Microsoft Visual Studio 2012 Shell (Minimum) Resources
WCF RIA Services V1.0 SP2
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610
Intel(R) Rapid Storage Technology
Windows Software Development Kit for Windows Store Apps DirectX x86 Remote
Windows Azure Tools for LightSwitch HTML Client for Visual Studio 2012
Java Auto Updater
CCC Help French
THX TruStudio Pro
Blend for Visual Studio 2012 ENU resources
CCC Help Finnish
Update for Japanese Microsoft IME Postal Code Dictionary
Update for Microsoft Visual Studio 2012 (KB2781514)
Blend for Visual Studio 2012
Microsoft .NET Framework 4.5 Multi-Targeting Pack
CCC Help German
Microsoft Visual Studio 2012 IntelliTrace Core x86
Microsoft Visual C++ 2012 x86-x64 Compilers
Windows Software Development Kit
Microsoft ASP.NET Web Pages
Intel(R) Management Engine Components
Microsoft Portable Library Multi-Targeting Pack
Microsoft SQL Server 2012 T-SQL Language Service
Microsoft Visual Studio Team Foundation Server 2012 Team Explorer
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106
Microsoft ASP.NET Web Pages - Visual Studio 2012 Tools
Microsoft Visual Studio Premium 2012 - ENU
Flawless Widescreen version 1.0.10
Microsoft LightSwitch for Visual Studio 2012 Core
Microsoft Visual C++ 2012 x86 Debug Runtime - 11.0.60610
Microsoft SQL Server Data Tools Build Utilities - enu (11.1.20627.00)
CCC Help Dutch
Microsoft Visual Studio 2012 Shell (Minimum)
Update for Japanese Microsoft IME Standard Dictionary
Microsoft Visual Studio 2012 Shell (Minimum) Interop Assemblies
Blend for Visual Studio Add-in for Adobe FXG Import
Microsoft Web Developer Tools 2012.2 - Visual Studio 2012
CCC Help Russian
Realtek Ethernet Controller Driver
Catalyst Control Center - Branding
CCC Help Greek
Prerequisites for SSDT
Microsoft Visual Studio Professional 2012
Microsoft ASP.NET MVC 4 Runtime
Microsoft ASP.NET MVC 4 - Visual Studio 2012 Tools - ENU
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Expression Blend SDK for .NET 4
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual Studio 2012 SharePoint Developer Tools
Microsoft SQL Server System CLR Types
CCC Help Italian
Catalyst Control Center Localization All
Microsoft Visual C++ 2012 Compilers
Google Update Helper
Adobe Reader XI (11.0.03)
ControlCenter
Entity Framework Designer for Visual Studio 2012 - enu
Microsoft Visual Studio 2012 Devenv Resources
Microsoft ASP.NET Web Pages 2 - Visual Studio 2012 Tools - ENU
LocalESPCui for en-us
Microsoft Visual Studio 2012 SharePoint Developer Tools ENU Language Pack
CCC Help Swedish
Microsoft Portable Library Multi-Targeting Pack Language Pack - enu
Microsoft Visual C++ 2012 Extended Libraries
LocalESPC
JavaScript Tooling
Microsoft Visual Studio 2012 Preparation
Microsoft Visual Studio Ultimate 2012 XAML UI Designer Core
Microsoft Visual Studio Premium 2012
CCC Help Spanish
Microsoft LightSwitch for Visual Studio 2012 v3.0 CoreRes - ENU
Windows Runtime Intellisense Content - en-us
Manga Studio
Microsoft .NET Framework 4 Multi-Targeting Pack
Update for (KB2504637)
Microsoft Visual Studio Professional 2012 - ENU
Windows Software Development Kit for Windows Store Apps
Microsoft Visual C++ 2012 32bit Compilers - ENU Resources
CCC Help Hungarian
CCC Help Korean
Microsoft SQL Server 2012 Management Objects
Microsoft ASP.NET MVC 3
CCC Help Norwegian
CCC Help Chinese Traditional
Microsoft Silverlight 5 SDK
Microsoft System CLR Types for SQL Server 2012
Microsoft LightSwitch for Visual Studio 2012 CoreRes - ENU
Microsoft Web Deploy dbSqlPackage Provider - enu
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610
Catalyst Control Center Graphics Previews Common
Microsoft Visual Studio 2012 Tools for SQL Server Compact 4.0 SP1 ENU
Microsoft ASP.NET Web Pages 2 Runtime
CLICKBIOSII
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Windows XP Targeting with C++
Microsoft SQL Server Data Tools - enu (11.1.20627.00)
Microsoft SQL Server 2012 Data-Tier App Framework
CCC Help Polish
Microsoft Help Viewer 2.0
CCC Help Thai
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2012 Core Libraries


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00001688
C:\Program Files (x86)\Creative\THX TruStudio Pro\THXAudioCP\THXAudio.exe 0000178C
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00000288
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00001770
C:\Program Files (x86)\Internet Download Manager\IEMonitor.exe 000017E8
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 0000156C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000013D0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00001694
C:\Program Files\Intel\Intel(R) Smart Connect Technology Agent\iSCTsysTray.exe 000009F0
C:\Program Files\Lucidlogix Technologies\VIRTU MVP\EKAG20NT.EXE 00000C0C
C:\Users\Rafael\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe 0000167C

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Browser Information
- Name and version of the browser currently in-use: Chrome 29.0.1547.62 m
- Internet Explorer Version: 10.0.8

[Rilr]

Do you also get freezes just right before the game crashes? Cuz my game also crashes randomly every few hours :/

[Liinko]

Yea, 1-2 seconds before it crashes the game completely freezes. Don't know what could cause it, I have 2 Radeon 7950's using crossfire with 3 monitors hooked up, which might be it, but I'm sure others have similar configurations. I haven't heard many complaints on crashing every few hours though.

[Melemyth]

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further try to discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

Regards,
Melemyth