Communication Request

[Dochas]

You failed to log in and pick a server weeks upon weeks before Phase 4, and thats SE's Service issues?! You failing to bother to log in and hit a button is THEIR Fault?

Failed to log in? Is not participating in a beta considered a failure now? I thought that beta participation was optional, not a requirement for anyone who played 1.0.

I personally am glad to be on a JP server but that doesn't mean that in the English forums they can't provide updates on the JP servers for us.

[Blaize]

Failed to log in? Is not participating in a beta considered a failure now? I thought that beta participation was optional, not a requirement for anyone who played 1.0.

Again, another person jumping up and down creating a scene not knowing whats being spoke of.

All you had to do was log in on the Lodestone, no need to play Beta, DL anything, do anything other than LOG IN AND PICK A SERVER on a Website.

If you chose to ignore this, and by this I mean, Emails and also common knowledge to anyone who played V1 would have known would be happening at some point before Phase4.

Forgive me, but if in fact you are unable to provide the basics in common sense and reading skills, anyone who blames SE for them (the player) not picking their server in the time alloted actually needs nothing more than a slap in the face with Titan's sweaty Jock!

Lets face it, you can use the forums to read and complain, how was it so intellectually hard to grasp doing this during the Beta phases, I mean, you claim to care about playing the game, you cared that much you couldn't be bothered to read any info provided to you?!

1.0 players are far from the only ones in this situation. Worlds filled up. People couldn't create characters on them. Their options were limited by service restrictions, and some were only eligible to join JP servers. Others had friends from 1.0 who didn't watch the FFXIV twitter during the game's several month hiatus for the ninja notice about transfers only being available in the middle of beta, months before launch. Those people had to choose between playing alone on NA servers, or playing with their friends on JP servers, assuming they were lucky enough to buy the game before sales were halted, and create their accounts before the rest of the masses filled everything up. Yes, I'd call these service issues.

Agree or disagree however, it's kind of hard to justify the lack of equal communication to all players.

Most of this is agreeable, however the "Ninja" update, C'mon, if you played 1.0 it was common knowledge you was going to be able to pick a server Around or before P4 of Beta began. I'm sorry if you missed the bazillion threads before 1.0 went down and the many interviews afterwards, but ignorance is by your own doing (whoever the players are who did this maybe or maybe not you personally). I got emails telling me, I also saw it on the lodestone for weeks with this info, I also saw it on OTHER gaming sites. I mean really, it was pretty hard to miss unless you was stranded somewhere in the middle of nowhere eating Faeces and Distilled Urine to survive!

But now your changing your comments more towards new players, whereas your original post was in regards to a V1 who missed Transfer window blaming SE. Which is it, a New player or a lazy V1 player? Both have VERY Different stories to tell and the only one with justifyable blame falling on SE is a New player, lazy V1 player who fails at reading skills deserves no sympathy if they put their laziness on others as blame.

[Raymeo]

Lets face it, you can use the forums to read and complain, how was it so intellectually hard to grasp doing this during the Beta phases

The beta forums required an active testing account just to log into them.

I thought that beta participation was optional, not a requirement for anyone who played 1.0.

[Blaize]

The beta forums required an active testing account just to log into them.

And yet Lodestone requires you to just input the URL and read away...

My god what is this I speak of? Reading? Blimey, a new concept? Is it a New contraption? A Delicacy of divine taste?! Please please inform me... /sarcasm

Then when you read the info you logged in with your OLD V1 info and clicked a scroll down box, selected your server of choice and BOOM all done. Hard work? Extremely! No need at all for any form of active BETA Account.

[Raymeo]

And yet Lodestone requires you to just input the URL and read away...

My god what is this I speak of? Reading? Blimey, a new concept? Is it a New contraption? A Delicacy of divine taste?! Please please inform me... /sarcasm

I can read, thanks. However I need to know that there's something for me to read before I can start doing so.

The game had an archived forum, a beta forum, a lodestone 1.0, a lodestone 2.0, a product website, an account management website, a registration website that required one type of registration key in order to provide you with a different type of key that had to be input into yet another different website... this game hasn't exactly been known the organization of its web presence, or the ease of finding what people are looking for, even when they KNOW that there's something to look for.

Then to expect people to know that they need to be looking at all of the game's different locations online, just in case there happened to appear a limited time offer... while the game's official service was offline, and had already been offline for several months? Just saying that you can't be too surprised by how this news slipped past so many people.

Yes, it was an easy thing to do if you knew the details about it. Yes, it may have even been easy to find those details if you knew to look for it. But the data suggests that nearly a quarter of players were never even made aware that there was anything to look for.

[Tupsi]

Failed to log in? Is not participating in a beta considered a failure now? I thought that beta participation was optional, not a requirement for anyone who played 1.0.

I personally am glad to be on a JP server but that doesn't mean that in the English forums they can't provide updates on the JP servers for us.

....You're complaining that they don't provide updates on the Japanese servers on the English forums? Think about that for a minute. Also, what Blaize was talking about is the fact you had quite awhile to submit an application to server transfer before Phase 4 beta, everyone got emails about it and SE posted updates on the beta forums, regular lodestone forums and lodestone website - you can't blame SE at this point.

[Raymeo]

....You're complaining that they don't provide updates on the Japanese servers on the English forums? Think about that for a minute.

Under normal circumstances, I'd agree that this is an odd request to make. But this game's player distribution due to its rocky launch is anything but normal. Look up the data. Most JP servers are at least 25% NA players. I seriously doubt that those servers were their first choices. After all, if you can suggest that I "think about that for a minute" now, then I'm sure that we can assume that those English speaking players on JP servers would have "thought about that for a minute" before creating characters on servers that they get no support from. So why are there so many there?

[Tupsi]

So why are there so many there?

They chose not to put in a server transfer application - The announcement was made here:

http://lodestone.finalfantasyxiv.com...a9678758c91b95

Only to be reminded here:

Players considering a World transfer, please be reminded that the deadline for applications is July 15, 2013, (Monday) 7:59 a.m. (PDT).

World transfer application period:
From PDT, June 21 (Friday) to 07:59 a.m. PDT, July 15 (Monday), 2013.

Please review the details of regional data center placement before submitting an application.
Additional information regarding how to confirm your character's assigned World can be found here.

* The time period for World Transfer Applications has concluded.

http://lodestone.finalfantasyxiv.com...mber?ym=201307

No beta access required

[ArkhamNative]

....You're complaining that they don't provide updates on the Japanese servers on the English forums? Think about that for a minute.

The official supported languages of all game worlds in the Japan region data center are: English, Japanese, French, German. This is the same as for the NA/EU data center worlds.

FWIW, the NA/EU report of the JP worlds maintenance is here:

[NA] Several Worlds Emergency Maintenance (Sep. 16)
[EU] Several Worlds Emergency Maintenance (Sep. 16)

I came to the forums. I looked around for some recognition of the problem. 30 minutes later, I was still looking around.

If people are discussing it, it will be in the General Discussion forums. For info from SE, you would need to look elsewhere, like on The Lodestone's News page, or in the forum's Information or Maintenance sections.