Communication Request

[Raymeo]

Apparently the JP Duty Finder service has crashed and there will soon be a 2 hour maintenance to fix it.

I got kicked from a duty when it crashed. I came to the forums. I looked around for some recognition of the problem. 30 minutes later, I was still looking around. Eventually I heard about the maintenance through the grapevine on my server.

After hearing the news, I came back to the forums and looked some more for details. As usual, no info about it. At least not in English on the English forums. Info about every NA/EU technical issue as it came up, but nothing about JP servers.

Dear SE, you have NA/EU players who have been stuck on JP servers since beta due to your service issues. We deserve updates too. Please start addressing us the way you do everyone else. Kthx.

[Blaize]

Dear SE, you have NA/EU players who have been stuck on JP servers since beta due to your service issues. We deserve updates too. Please start addressing us the way you do everyone else. Kthx.

You failed to log in and pick a server weeks upon weeks before Phase 4, and thats SE's Service issues?! You failing to bother to log in and hit a button is THEIR Fault? lol...I admit SE have many problems, but this is yours not theres blaming them for your incompetence invalidates any rightful information that goes before the last sentence!

[Dochas]

You failed to log in and pick a server weeks upon weeks before Phase 4, and thats SE's Service issues?! You failing to bother to log in and hit a button is THEIR Fault?

Failed to log in? Is not participating in a beta considered a failure now? I thought that beta participation was optional, not a requirement for anyone who played 1.0.

I personally am glad to be on a JP server but that doesn't mean that in the English forums they can't provide updates on the JP servers for us.

[Raymeo]

You failed to log in and pick a server weeks upon weeks before Phase 4, and thats SE's Service issues?! You failing to bother to log in and hit a button is THEIR Fault? lol...I admit SE have many problems, but this is yours not theres blaming them for your incompetence invalidates any rightful information that goes before the last sentence!

1.0 players are far from the only ones in this situation. Worlds filled up. People couldn't create characters on them. Their options were limited by service restrictions, and some were only eligible to join JP servers. Others had friends from 1.0 who didn't watch the FFXIV twitter during the game's several month hiatus for the ninja notice about transfers only being available in the middle of beta, months before launch. Those people had to choose between playing alone on NA servers, or playing with their friends on JP servers, assuming they were lucky enough to buy the game before sales were halted, and create their accounts before the rest of the masses filled everything up. Yes, I'd call these service issues.

Agree or disagree however, it's kind of hard to justify the lack of equal communication to all players.

[Blaize]

Failed to log in? Is not participating in a beta considered a failure now? I thought that beta participation was optional, not a requirement for anyone who played 1.0.

Again, another person jumping up and down creating a scene not knowing whats being spoke of.

All you had to do was log in on the Lodestone, no need to play Beta, DL anything, do anything other than LOG IN AND PICK A SERVER on a Website.

If you chose to ignore this, and by this I mean, Emails and also common knowledge to anyone who played V1 would have known would be happening at some point before Phase4.

Forgive me, but if in fact you are unable to provide the basics in common sense and reading skills, anyone who blames SE for them (the player) not picking their server in the time alloted actually needs nothing more than a slap in the face with Titan's sweaty Jock!

Lets face it, you can use the forums to read and complain, how was it so intellectually hard to grasp doing this during the Beta phases, I mean, you claim to care about playing the game, you cared that much you couldn't be bothered to read any info provided to you?!

1.0 players are far from the only ones in this situation. Worlds filled up. People couldn't create characters on them. Their options were limited by service restrictions, and some were only eligible to join JP servers. Others had friends from 1.0 who didn't watch the FFXIV twitter during the game's several month hiatus for the ninja notice about transfers only being available in the middle of beta, months before launch. Those people had to choose between playing alone on NA servers, or playing with their friends on JP servers, assuming they were lucky enough to buy the game before sales were halted, and create their accounts before the rest of the masses filled everything up. Yes, I'd call these service issues.

Agree or disagree however, it's kind of hard to justify the lack of equal communication to all players.

Most of this is agreeable, however the "Ninja" update, C'mon, if you played 1.0 it was common knowledge you was going to be able to pick a server Around or before P4 of Beta began. I'm sorry if you missed the bazillion threads before 1.0 went down and the many interviews afterwards, but ignorance is by your own doing (whoever the players are who did this maybe or maybe not you personally). I got emails telling me, I also saw it on the lodestone for weeks with this info, I also saw it on OTHER gaming sites. I mean really, it was pretty hard to miss unless you was stranded somewhere in the middle of nowhere eating Faeces and Distilled Urine to survive!

But now your changing your comments more towards new players, whereas your original post was in regards to a V1 who missed Transfer window blaming SE. Which is it, a New player or a lazy V1 player? Both have VERY Different stories to tell and the only one with justifyable blame falling on SE is a New player, lazy V1 player who fails at reading skills deserves no sympathy if they put their laziness on others as blame.

[Tupsi]

Failed to log in? Is not participating in a beta considered a failure now? I thought that beta participation was optional, not a requirement for anyone who played 1.0.

I personally am glad to be on a JP server but that doesn't mean that in the English forums they can't provide updates on the JP servers for us.

....You're complaining that they don't provide updates on the Japanese servers on the English forums? Think about that for a minute. Also, what Blaize was talking about is the fact you had quite awhile to submit an application to server transfer before Phase 4 beta, everyone got emails about it and SE posted updates on the beta forums, regular lodestone forums and lodestone website - you can't blame SE at this point.

[Raymeo]

Lets face it, you can use the forums to read and complain, how was it so intellectually hard to grasp doing this during the Beta phases

The beta forums required an active testing account just to log into them.

I thought that beta participation was optional, not a requirement for anyone who played 1.0.

[Mikita]

As usual, no info about it. At least not in English on the English forums. Info about every NA/EU technical issue as it came up, but nothing about JP servers.

Dear SE, you have NA/EU players who have been stuck on JP servers since beta due to your service issues. We deserve updates too. Please start addressing us the way you do everyone else. Kthx.

The English (NA) announcement actually came out 5 minutes before the Japanese announcement...

[NA] Several Worlds Emergency Maintenance (Sep. 16)
Started by NOC_NA‎, Today 09:41 PM

一部ワールド 緊急メンテナンス作業のお知らせ(9/16)
Started by NOC_JP‎, Today 09:46 PM

There were also in-game system announcements in both English and Japanese -- at least there were on Gungnir (JP server).

[Raymeo]

....You're complaining that they don't provide updates on the Japanese servers on the English forums? Think about that for a minute.

Under normal circumstances, I'd agree that this is an odd request to make. But this game's player distribution due to its rocky launch is anything but normal. Look up the data. Most JP servers are at least 25% NA players. I seriously doubt that those servers were their first choices. After all, if you can suggest that I "think about that for a minute" now, then I'm sure that we can assume that those English speaking players on JP servers would have "thought about that for a minute" before creating characters on servers that they get no support from. So why are there so many there?

[Blaize]

The beta forums required an active testing account just to log into them.

And yet Lodestone requires you to just input the URL and read away...

My god what is this I speak of? Reading? Blimey, a new concept? Is it a New contraption? A Delicacy of divine taste?! Please please inform me... /sarcasm

Then when you read the info you logged in with your OLD V1 info and clicked a scroll down box, selected your server of choice and BOOM all done. Hard work? Extremely! No need at all for any form of active BETA Account.