[EU] Several Worlds Technical Difficulties (Sep. 16)

[NOC_EU]

We are currently experiencing technical difficulties in several Japanese data center Worlds wherein users are disconnected from several instances. Additionally, some users who were disconnected from instances are experiencing an issue wherein they cannot login.

The issue is currently under investigation, and new updates will follow as additional information becomes available.

We apologise for the inconvenience and thank you for your patience.

[Date & Time]
From Sep. 16, 2013 13:21 (GMT)

[Details]
- Users are disconnected from several instances.
- Users are unable to login after being disconnected from instances.

[Affected Service]
Japanese data center Worlds
- Alexander
- Bahamut
- Durandal
- Fenrir
- Ifrit
- Ridill
- Tiamat
- Ultima
- Valefor
- Yojimbo
- Zeromus

[NOC_EU]

During the following time, we were experiencing technical difficulties in several Japanese data center Worlds wherein users were disconnected from several instances. Additionally, some users who were disconnected from instances were experiencing an issue wherein they could not login. We are happy to announce that the issue is now resolved.

We apologise for any inconvenience this may have caused and thank you for your patience.

[Date & Time]
Sep. 16, 2013 from 12:21 to 15:40 (GMT)

[Details]
- Users were disconnected from several instances.
- Users were unable to login after being disconnected from instances.

[Affected Worlds]
Japanese data center Worlds
- Alexander
- Bahamut
- Durandal
- Fenrir
- Ifrit
- Ridill
- Tiamat
- Ultima
- Valefor
- Yojimbo
- Zeromus