hacked

[Makior72]

Update: after recovering my account through the automated process and checking back on mog station about an hour later, my deleted characters have been restored and I appear to have all my gear (according to my wife anyway, ill check it myself when I get off work) so either they have an automated system to restore deleted characters of suspended accounts, or they DO have customer service on weekends they just don't answer the phone. Anyway, I'm glad this got sorted out pretty quickly but I seriously want my security token to hurry up and get here.

[DivineOracle]

Update: after recovering my account through the automated process and checking back on mog station about an hour later, my deleted characters have been restored and I appear to have all my gear (according to my wife anyway, ill check it myself when I get off work) so either they have an automated system to restore deleted characters of suspended accounts, or they DO have customer service on weekends they just don't answer the phone. Anyway, I'm glad this got sorted out pretty quickly but I seriously want my security token to hurry up and get here.

Well grats, i am very glad to see you got your characters back. just make sure you take extra security from now on, the token does not take long to arrive,. it's nice to see not all hope is lost. but to better help make sure you can determine any SE sites. They also work by making fake sites where you can put in your info. be sure to look at the URL carefully. and bookmark the real ones.