It's very easy to assume that because someone was hacked or their account compromised they did "something".

I personally have done nothing but play XIV since it's release. Enjoy every aspect of the game.

I visited XIVDB and this site mostly. Few times went on XIV reddit.

Never went anywhere un-legit.

After maintenance this morning my account has a new char (I did not make) and I am 3102 locked out.

Read around these forums and found out other people were having the same issue.

I am pretty screwed too since I can't add the one-time pw. They added a security questions and answer I don't know. I can (and did) change the pw to prevent further access.

Also noticed the article about your account security (it was too late for me)

Submitted a ticket this morning (before noticing new char and account changes), cancelled it and submitted another now.

Even after cancelling my active service account for an hour and then restoring service I am still getting 3102.

It really sucks and I did nothing at all to deserve this.

I also use(d) a unique ID on SE and PW for XIV.

So yeah... sad face