Hello support. I sent in a support ticket about the name change form asking if my character creation issues warranted using it. I sent the ticket because I did not want to misuse the form. I had some issues loading my character creation data, but not in naming the character. Once I changed the look of my character, I would have used the form to adjust the name with it.

I sent in the ticket on the 5th or 6th of last week and I still haven't heard from a support agent. What's more, if I understand the postings correctly, the name changes should have already taken place.

I'm not going to try to claim some horrible injustice because what happened is light years from that. I just want an answer to my question (if the answer would still be relevant given the time frame).