That was a colossal waste of time.

Finally got through to support on the phone, yay... Went through everything i needed to, asked him if he kicked the person off my account etc... said yes and i should be good. Go to setup my security token and lots of other stuff to make my account as safe as possible. Finally get to trying to log in, he's still on my goddamn account! The RMTer wasnt kicked off and i cant do anything.

Square Enix's Customer Support truly is worthless. I dont know why i believed him when he said he resolved it without trying to log in myself first. -.-