What the hell Squenix... I heard support was bad but this goes beyond everything i could imagine. As the title says, i just sat on phone support for over an hour and a half just to get a recorded message "we're sorry Square Enix support is currently unavailable, please call back during normal business hours" *click*

Okay so not only did i just waste 1 1/2 hours of my life waiting on them, I wasted minutes on my phone, I still cant log into my account, an RMT is spamming on my account on another server, and I'm probably going to be banned with their ban wave.

I live in Cali and i have to say i am very tempted to drive up to their headquarters and take this up in person because this is... i'll refrain from the language i was about to use... Anyway...

----------------------------------

For support, my account was hacked. I have an RMT on my account at this moment shouting and I need them kicked off and cleared from my account. I have changed my password and tried logging in again to no luck. I have sat on the phone and sent an email support ticket in and have had no luck.

If anyone knows a way to circumvent and disconnect your own account please fill me in as i'd be fine just being able to change my account info and kick them off then Squenix can take their sweet time fixing this as i know they will.