RMT spam fixes need to happen sooner then later

[RaidenTaichou]

At first I was like mehhh its not a big deal i get a few tells here and there...then i realized I NEVER go into one of hte main cities.....I did today before i left for work and it was insane...this def needs some attention.

[gorror]

Stopping the gold sellers is almost impossible so long as there are buyers, there is a reason no mmo has found a sure fire way to get rid of them without making the game currency worthless.

[Phogg]

Stopping the gold sellers is almost impossible so long as there are buyers,

That's not really the issue. I spent 10 years maybe getting 1 or 2 RMT /tells a day at worst in FFXI. That is something easy to ignore and report. The spam people are experiencing here is causing the main chat channel to become full of spam and as a result completely useless. Unless you filter shout, you get a wall of text rendering your ls/fc/p/s/etc chat useless.

Compounding this, there is a cap of 200 on your blacklist, so eventually that tool will also become useless.

This completely ignores how annoying and time consuming blacklisting these people can be.

Sure, you can never get rid of gil sellers. But SE has already proven they can at least set up chat filters to keep shout spam at bay. After all, they did it in FFXI already. Why they have not fixed this yet in XIV is both confounding and ridiculous.

[Randalthor]

I won't tell SE how they should fix this. I will only explain the problem.

You are in an area. In that area, someone is spamming chat repeatedly every second.

This results in all communication from other channels to be unreadable because the spam pushes the communication up the chat list.

[redisdrunk]

I won't tell SE how they should fix this. I will only explain the problem.

You are in an area. In that area, someone is spamming chat repeatedly every second.

This results in all communication from other channels to be unreadable because the spam pushes the communication up the chat list.

And they're often doing it so quickly you can't even grab the name for copy/pasting. I have to keep a .txt file open, grab a block of text and past it in there, and pull the name out that way to get it into the blacklist. A process which takes a minute, simply to blacklist someone.

C'mon. That's bush league.

[Marcus]

Redisdrunk, you should try to send them a "/tell". That way, their name will still be on the box, so you can easily copy.

[svann]

Stopping the gold sellers is almost impossible so long as there are buyers, there is a reason no mmo has found a sure fire way to get rid of them without making the game currency worthless.

Thats not really true. They might not stop it 100% but they can stop it 99%. Other games have.

I have to wonder though whether they are trying to sell or just be disruptive. Much of their spam is so bad that you cant even read it it scrolls so fast. How would that sell anything?

[valhalla]

Stopping the gold sellers is almost impossible so long as there are buyers, there is a reason no mmo has found a sure fire way to get rid of them without making the game currency worthless.

They can at least make it more difficult for gil sellers to make money. Right now SE is making it pretty easy for them. I've seen the same guy standing in the middle of Uldah running his mouth non stop since friday morning.

[Ninjaii]

I put in a ticket where 10 hours earlier the GM responded with their auitomated response saying the user has been reported several times, and then the users were all still there spamming away. I've also noticed the GM's dont even read the ticket, I sent in a ticket about GM's Spamming Automated Responses without reading the Tickets and the reply was the same Automated Response, sent in a ticket as if it was about RMT spam but only including complaints about the Gms not reading the tickets inside the ticket and got again the same response. Also noticed that if you don't literally put in RMT or spam in the title they dont respond what-so-ever to any issue of any kind.

Also a majority of the accounts now are stolen, including my other account where I am a Free Company Leader. After playing FFXI/FFXIV for more than 10 years straight, that delete button is looking awfully tempting and Square Enix can go to Hell where they deserve for letting the account data get stolen and then blaming the users.
Ive never gone to an RMT site, never even used Windower or a parser. I'm not a moron going to stupid parts of the internet compromising my security.never been stupid enough to get a keylogger on my pc or LAN. Only gotten 2 viruses in my life on an older computer cause one of my friends was drunk while i was asleep. I only used this password for Square Enix which forced it to also be on Digital River because of the Square Enix Store. And my account was stolen and is marked to be banned even though I've already cleared with SE Support that an irregular IP hacked into my account in a timeframe that deviates from my log-in schedule

They 'claim' a 3rd party site was hacked that compromised the accounts, but unless it was Digital River that's a lie. Originally they stated the account information was secure even though this 'anonymous' 3rd party was hacked and SE has already retracted that statement. And it's still 100% SE's fault if it WAS Digital River since your Square Enix Account Management password is forcefully attached to every Digital River order. IF that even is the truth, if SE would have ever reset the passwords and made everyone change their passwords it would of fixed it. They said 'they might if the issue is bad enough' well the issue seems pretty damn bad if SE Support is saying that the issue has occurred on 1000s of accounts. Also if it was a 3rd Party Site (even though it had FFXIV account information on it) they are legally required to publicize their compromise, but only SE is known to be compromised at the moment. And I would like to know how many 3rd parties SE has given our information to, aside from Digital River.

I enjoyed my time in FFXi, I enjoyed my time in 1.0, I enjoyed testing in the Alpha/Closed Beta. I enjoy the time when things aren't screwed up in ARR, but people have been screwed over in Open Beta where they ignored the 3102 error for over 48 hours before doing anything, ppl were screwed over in Early Access because the problems first flagged as 3102 errors proved to be that the DataCenters were faulty in the 1st place because of lax Quality Assurance, ppl were screwed at launch by the RMT spam not having any countermeasures (even thought they already exist in FFXi), ppl were screwed at launch cause they were stupid enough to not put in a auto-disconnect and ppl were deliberately staying afk to avoid logging back in preventing others from accessing the game, and now ppl are being screwed by whatever-the-hell the security breach is that is not being disclosed that combined with the company being retarded and lifted the account block when accessed from an invalid IP is leading to accounts being stolen and is exacerbating the RMT spam issue that they have done NOTHING about.

This game was at it's greatest in Closed Beta and that is pathetic...

And I wouldn't be surprised if the only reason my Main Account was banned was because I had an extra character on a JP server, and the NA/EU division is too laxy to do a damn thing about anything. I know by looking in the Free Company that they did not log-in my main character.

[Ninjaii]

But of course this thread is going to fall into obscurity... because people are actually trying to address a real issue the company isn't fully disclosing. If we were trolling ignorance, there;d already be about 30 pages by now.