Quote Originally Posted by Helli View Post
Square Enix has Customer Support?
Really?

Yeah that I don't believe.
I think they have a box on the website called Customer Support. It is a black hole.
Your ticket goes into their 'spam folder'.

Anyway up to now it's by far the worst customer service, when I compare it to Blizzard/Trion/Frogster/EA.
But I'm pretty sure some where a company will go above and beyond.
That said I can't blame their support, I don't know how much work load the have.

But truth be told any type of service is very lack lustre.
This includes

- Servers
- Account management
- Answering tickets
- Communicating with their customers
- Sending out codes
- Paying them

Everything seems just to be a complete pain to deal with.