what do their posts say here? because I did a google search and only found yoshi's statement saying they are looking into it.

Have they been effective? not really, but doesn't mean that they won't be. This game has been out for what? 1 month? other MMO's had worse issues and they solved them down the line. If you don't like the state of things right now then don't play till they fix them. I know it's not what you want to hear but it is what it is. Does it bother me? hell yes! I can't fight garuda because of it and have stopped trying, and I don't even want to try titan. Will I wait it out? yes, because I view this for the long term. Whatever you do, good luck!