Sadly until the "higher-ups", as you put it, don't start giving a damn about this issue, they'll avoid any comments on threads like thisThe reason community reps are replying on threads with 2-3 pages is because this is a no-no topic for them.
I saw it all through the beta. If it's a huge gamebreaking issue, they're not allowed to comment.
It's not the Community Reps, it's the higher-ups who are taking their sweet time to answer.
Which would be Yoshida.
Unfortunately, seeing the Community Reps comment on silly topics while big ones like this are left unanswered is really the worst kind of customer service any company can provide.
It's akin to going to the store and asking someone in blue vest where the brown sugar is and them saying "That's not my department".
SE is the KING of "That's not my department"..
I can only hope that they will significantly improve this client-server/w/e "latency".
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