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  1. #1
    Player
    Addonex's Avatar
    Join Date
    Aug 2013
    Posts
    16
    Character
    Addonex Dei
    World
    Leviathan
    Main Class
    Marauder Lv 50
    If you've used ping/tracert to troubleshoot your issue and are certain the problem lies in the traffic routing, getting a vpn or vpn-like provider is likely your only option on the nights where lag spikes make playing impossible. This can go for US players as well.

    Before turning to such methods, do please do proper investigating to understand where your problem truly lies. If you feel the problem is routing related, as mine is, give BattlePing a try. They let you trial mode for 20 minutes. That's long enough to spin up, log in, and hop into dungeon or primal HM duty finder to test (easier if you got friends/FC to insta-queue you in for testing).

    Quoting myself from a reply I made on Technical Support thread earlier in hopes that others can identify with similar issues and test things out for themselves to try and at least get themselves a workaround to this issue if they so choose.

    (Final note before long quote: I fully agree that players shouldn't have to resort to these methods to make a game playable. For the time being, I'm willing to pay extra to be able to play reliably on my guild's raid nights, but know that not everyone will feel the same way. If it's a breaking point for you, that's fully understandable.)

    I also live in Phoenix using Cox and have had numerous experiences with lag.

    The lag started in the early weeks of the game. Monitoring pings/tracerts, I observed that 80% of our traffic time was being spent bogged down in Cogent servers. My wife and I would regularly experience small lag spikes and rubberbanding. Eventually this went away for a few weeks.

    Last Monday, the lag started back up again. This time, observing traceroutes indicated our ISP changed us to route through TINET servers, where we again observed a single hop consuming 80% of our travel time to the SE servers. Ping tests indicated our response time was up 40ms from the norm (90-100 to 130-140) with regular 'time out' intervals. The lag was unbearable, and my wife and I would routinely experience outright freezes lasting anywhere from 2-10 seconds. Tuesday through Sunday, we had zero lag issues.

    Yesterday comes, Monday again, and we experience the exact same issues (arguably worse, numerous 15+ second screen freezes). Ping was back up to 130+ with regular 'time out' occurrences. And for some reason, the IP of the hop taking the longest appeared to be located in France...

    Monday is our one raid night each week where we can guarantee everyone in our FC is on. We started doing a quick Garuda HM kill for someone, my lag was 'ok', but my wife froze up at the first tornado rotation phase and didn't unfreeze until the phase had ended and we had Garuda a few seconds from death. We went to Coil next, where my wife locked up for over 30 seconds after zoning in (her character could move during all of this, but she didn't see server side updates). She and I relogged and we tried to engage ADS. We both kept having constant 2-3 second lag spikes until we finally got hit with a 7+ second spike that got us killed.

    Not wanting to waste another Monday raid night, my wife and I logged out, downloaded BattlePing, spun up the free trial (20 minutes) and quick queue'd into Titan for a test run. Ran flawlessly. So we both just paid for 30 days and proceeded to clear turn1-4.

    It's sad that it had to come to that, but there doesn't appear to be many other choices available to us if we want to continue to raid reliably on nights where I can only assume the traffic to the servers is high, since it seems unlikely that this will be consciously fixed by either our ISP or SE.

    Addonex

    P.S.
    We had two other FC members that live in Las Vegas that are also on Cox. They've experienced similar (though not as glaring) lag issues the past two Mondays as well. Those two also had to download/pay for BattlePing in order to raid without lag last night.
    (1)

  2. #2
    Player
    Miinister's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Sinth Sorrows
    World
    Faerie
    Main Class
    Conjurer Lv 50
    Cancelled my subscription.
    (9)

  3. #3
    Player
    beefyhaj's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Hajime Saito
    World
    Cactuar
    Main Class
    Lancer Lv 50
    bump for justice
    (3)

  4. #4
    Player
    theflo84's Avatar
    Join Date
    Aug 2013
    Posts
    127
    Character
    Flimer Mithrandir
    World
    Cerberus
    Main Class
    Thaumaturge Lv 50
    bumping again
    (2)

  5. #5
    Player
    Cobayn's Avatar
    Join Date
    Oct 2013
    Location
    Ul'dah
    Posts
    40
    Character
    Dan'ta Yeule
    World
    Coeurl
    Main Class
    Pugilist Lv 50
    Replying just to keep the thread going.

    I'm lucky. I live right next to the MTL servers. I haven't done titan. It could be a bitch for me, tho there are obviously work-arounds like knowing the rotation and moving out before the skill even happens. That much is clear. But a .3s lag (that's what it amounts to in effect) is still unacceptable.

    My problem so far lies with stun and position skills. It's annoying when you have stun available when a mob casts an aoe, but by the time it registers, the aoe has already gone off and you just wasted a stun. It's annoying as a monk to stun a mob but still have it continue to run away or turn around as you start a flank or behind skill and don't do full damage or the skill doesn't complete because of it. It's less of a problem when the mob is stationary, but it's still a problem. When I stun, the mob should be stunned right when the skill lands.

    Can't imagine how shitty this must be for people who need to do titan.
    (4)

  6. #6
    Player
    Knosis's Avatar
    Join Date
    Apr 2013
    Posts
    77
    Character
    Code Zen
    World
    Exodus
    Main Class
    Archer Lv 50


    Along with our subscriptions
    (16)

  7. #7
    Player
    complexxL9's Avatar
    Join Date
    Aug 2013
    Posts
    187
    Character
    Soul Pierce
    World
    Cerberus
    Main Class
    Miner Lv 50
    Have not logged on for about a week now, seems I did not miss anything important.
    (10)
    Something does not feel right with your game: http://forum.square-enix.com/ffxiv/threads/86836-The-Navel-(Hard)-plume-animation-damage-impact-out-of-sync http://forum.square-enix.com/ffxiv/threads/71728-The-problem-with-Instant-OFF-GCD-abilities-makes-combat-feel-less-rewarding http://forum.square-enix.com/ffxiv/threads/91388-Silence-not-taking-effect-even-though-it-is-used-before-enemy-finishes-the-casting http://forum.square-enix.com/ffxiv/threads/86887-Unable-to-activate-skills-even-though-UI-displays-them-as-available-for-use

  8. #8
    Player
    reality_check's Avatar
    Join Date
    Aug 2013
    Posts
    614
    Character
    Jesse Branford
    World
    Adamantoise
    Main Class
    Arcanist Lv 80
    Hotfix to twister because FFXIV net code is bad.

    Watch the Twintania video released by Bluegartr. Best FC in the game can't dodge position update mechanics.
    (20)

  9. #9
    Player
    Crafter's Avatar
    Join Date
    Sep 2013
    Posts
    65
    Character
    Noah Skye
    World
    Behemoth
    Main Class
    Warrior Lv 80
    Just joining this thread.
    I'm one of those who can complete Esuna's cast bar to 100% while I'm running.
    According to the ping, my latency is 150 ms.
    I don't know how 150 ms latency gets me to complete 1 second cast time Esuna while I'm running.
    (16)

  10. #10
    Player
    morruin's Avatar
    Join Date
    Aug 2013
    Posts
    36
    Character
    Celetin Hinitin
    World
    Odin
    Main Class
    Conjurer Lv 70
    Quote Originally Posted by Crafter View Post
    I'm one of those who can complete Esuna's cast bar to 100% while I'm running.
    Heh - Me too. Not all the time, but it completes the cast on occation.
    (5)

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