ok so I bought the standard edition and I should get 30 day free trail but of course im 1.0 and we carnt use the code for it and mine is physical copy iv made 2 tickets about this and no response what so ever yet for about 2-3 weeks my sub is coming to a end and all I want is for them to give me my 30 days I paid for now I just wanted to know from player base if any else has had this issue and what you did to sort it or if it isn't sorted yet