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  1. 09-14-2013 06:26 AM #1
    zenmetsu
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    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    87
    Character
    Zarya Ironwind
    World
    Malboro
    Main Class
    Marauder Lv 80
    Quote Originally Posted by Amigwyn View Post
    Crazy! Do they just have ONE customer service person? If it takes an average of 10 mins on each call and had say 10 Customer Support (which I would think there would be more) that is 240 people over 4 hours time. I highly doubt there were 240 people on the phone AT 9AM PDT! I'm beginning to think there isn't anyone answering phones ...
    I suspect that I called in just a bit too early, despite it being 09:00:51 when I started my call. Maybe my call is stuck in limbo.
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  2. 09-14-2013 06:55 AM #2
    zenmetsu
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    Aug 2013
    Location
    Ul'dah
    Posts
    87
    Character
    Zarya Ironwind
    World
    Malboro
    Main Class
    Marauder Lv 80
    To add insult to injury, after sitting on hold for 5+ hours, I get disconnected with a message that the support center is unavailable. You cannot get through at all now, the message states to call back during business hours despite it only being 14:55PDT.
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