Character: Jazper Pendragon
World: Faerie
Main Class: DRG 50
Timeframe: 11/17/2013 - between 6pm - 8pm PST.

Finally defeated Titan HM last night. When I went to Gerolt (Relic NPC) to complete the quest for Gae Bolg, I saw a quest icon over his head which made me worried. I spoke to him and he gave me the Relic Reborn quest which I have been working so hard on for the past few weeks.. I even purchased the Radz-at-Han Oil already to get my DRG Relic Weapon. Now I have to do it all over again. I am extremely frustrated since all the work was for nothing. I contacted SE Support and this is all they could tell me:

Thank you for taking the time to alert us to abandoning a quest, and erasing the progress you made towards its completion. Any loss of progress is a frustrating experience, since that involves not just gil, but time and effort that has been lost. At the current time, the GMs are unable to restore quest progress; however, due to reports like this, we are currently looking into how we may be able to assist with these issues. We apologize for the inconvenience and that we do not have an immediate resolution that you can offer you. If you feel that the abandoning of the quest was due to a game error and not an accidental choice, please report it through the forums (http://forum.square-enix.com/ffxiv/forum.php) so we can track the progress of the report. Thank you again for your patience and understanding.

Final Fantasy XIV Support Team
Problem is, I don't understand and I am NOT going to be patient about this KNOWN issue. How can a quest just disappear when we PAY for things like this NOT to happen.