Completed all the steps, including farming Titan HM for three days in DF to finally get a kill. Went and turned quest into Gerolt, next quest after turn in was me going back to U'Ghammaro mines to find a new stardust rod. Everything was lost. No new items in my bags, the Sanguine Scepter with two materia gone...EVERYTHING gone. Submitted three tickets via in-game help, no response..called SE and was told that I had to submit through the game.

Name: Theo Ashe
Class: Black Mage
Server: Siren, NA
Guild: Ruinous