How are they hacking my brothers account

[worldofneil]

I seriously doubt so many have been hacked due to user error.

Percentage wise are we sure it's actually that many? Although the exact number of accounts seems to vary depending on where you read it, Naoki Yoshida wrote here that they've experienced 325,000 simultaneous connections so it doesn't seem unreasonable to believe there are over a million active FFXIV accounts and probably a lot more.

I'm sure that not everyone who has had their account stolen has posted on the forums, but I've seen < 50 people write about having had their account stolen. Even if that was 1/10th of the actual numbers that'd be 500 out of 1,000,000 which is 0.0005% and it's probably an even lower percentage because there's likely more than a million accounts.

If there was a problem SE side, there would be a lot more compromised accounts, so logically, it can only be down to people themselves either using the same usernames and/or passwords on other sites or weak passwords or just security with their computers.

[Xendros]

I'm right there with you on people using the same names and passwords multiple places being the likely culprit for some people. It's the blanket view that everybody who's account has been compromised is at fault that bugs me.

[veveaucent]

Unlike Wow SE does not have a number to call, just e-mail support and my account has been hacked and suspended, this is a real problem and I don't think everyone that is getting hacked is going to the forums, if they are banned they can't even access the SE forums, you'll notice my account has no character attatched to it, that's because it is suspended, I actualy got suspended and kicked from the client while playing, not a word has been said to me from a SE rep. odd that a goldseller would be fighting Garuda at the time of suspension.