Firstly, thank you for the update. The time spent putting together that response is much appreciated.

That said, I am having trouble understanding and agreeing with the logic behind why SE has decided to continue with the 1017 process. I had hoped, and continue to hope, that the process of denying paying customers admission to a service they paid to enjoy would cease. In my opinion, I should never see a "try again later" sign upon trying to login to an MMO that is not undergoing maintenance. I have no problem waiting in line, but being simply told to come back later is, in my opinion, unacceptable.

Upgrade que servers, add que servers, do whatever is necessary but do not tell a paying client to “try again later.” I’ve played FFXI, WoW, and a few other MMOs all at the height of their popularity and have only experienced this “try again later” issue here. This game is awesome and I am really enjoying it. I don’t think I’m alone in wanting SE to put in place a better que system.

Even if we end up waiting hours (if necessary) to play, it’s better than being told to “try again later.” If I had a timer, or que position, I’d have an idea of how much time I had to do things outside of the game while I wait to get in.