woo! my ticket got answered! oh wait they're just saying the issue was already fixed in the most recent maintenance... wait what?
woo! my ticket got answered! oh wait they're just saying the issue was already fixed in the most recent maintenance... wait what?
Nothing I love more than when they don't actually read the problem.
Just got my 'Just try again!' E-mail. Pretty pissed off.
Jerks.Thank you for contacting the Square Enix Support Center
If you are unable to join a server when attempting to access FINAL FANTASY XIV: A Realm Reborn, please try again later. This error simply means that the server is congested and you will need to keep trying until you are able to log in. We apologize for any inconvenience this may cause you.
The previous maintenance has resolved this issue for FINAL FANTASY XIV: A Realm Reborn. We will be forwarding this information to the appropriate department to assure a smoother access to the game with network connectivity issues or higher amounts of players attempting to access it simultaneously and prevent issues like this in the future. We'd like to thank you for your patience while this issue was being investigated and resolved.
If the issue for you persists, we will need you to contact us via phone or chat, and the SQUARE ENIX Support Center will be happy to assist you.
Last edited by RileyLarson; 09-13-2013 at 10:38 AM.
Whats more upsetting about the 'Just try again' emails we're receiving now is there's still no acknowledgement of the issue. Usually, the automated messages get sent to people just to dignify users with a response whether it be that you're right or wrong.
Though, there's at least 3 forums posts regarding the exact same issue on one server over 10 hours old with at least 70 unique posts all within the same day. The subject has had quite a bit of traffic and visibility... Something should have been addressed by now
I love how they're like, 'open a chat ticket!' when the option doesn't even exist on their Contact Us page. -.-
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