My Hamlet Digger's Helmet /visor light does not glow right. Maybe due to the dye?

[PotatoTree]

When I use /visor on my dyed helmet, it doesn't seem to have the right light effect when compared to someone who has not dyed their helmet.

See these pictures and look at my helmet compared to the lalafell on the left:




-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
SYSTEM_CPU Intel(R) Core(TM) i7-3970X CPU @ 3.50GHz (12 CPUs), ~4.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS BIOS Date: 03/12/13 20:55:54 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 65492.355MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 98260.355MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 452.756GB SYSTEM_FREEDISC_SPACE 227.844GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 1676.074GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 780
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVxx
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2966.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1129.250 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.2049
SYSTEM_GRAPHICS_DRIVER_DATE 6/21/2013 8:06:36 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (SB Recon3Di)
SYSTEM_SOUND_DEVICE_ID {4A691AB4-EFA2-4669-9EE8-BE72EA8A8168}
SYSTEM_SOUND_DEVICE_NAME cthda.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0101.0038
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/29/2012 11:54:24 AM
SYSTEM_SOUND SPDIF-Out (SB Recon3Di)
SYSTEM_SOUND_DEVICE_ID {E4AA6B2E-7F57-4731-9FD7-1FAFC8603E6D}
SYSTEM_SOUND_DEVICE_NAME cthda.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0101.0038
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/29/2012 11:54:24 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {12D70D00-E05D-11E2-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

[Suirieko]

I'm actually having that same problem.

[Aesthphron]

Thank you for posting your concerns about that apparently burnt-out bulb. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thanks again for your report!

[Camate]

Greetings,

Apologies for the late reply and that /visor was not giving you enough light from your Hamlet Digger’s Helmet to see what you are doing in the dark!

Perhaps you thought to yourself, “are the batteries dying?” Well, first of all, there are no such thing as batteries in Eorzea, and equipment such as the Hamlet Digger’s Helmet and lantern shields that have a light source are actually powered by bomb flames.

The development team is aware that there are situations where the strength of the light may differ between people, and in patch 2.1 we’ll be making adjustments so this source of light shines even stronger.