Unable to detect DirectX device

[Grit]

I am having the same problem with the DirectX, I bought the game yesterday and I just bought a brand new laptop, and I do now know why this is happening, I cant even beging to play the game without it saying "Unable to detect DirectX device. The program has shut down. Please restart FINAL FANTASY XIV."

Im running on windows 7 64 bit, 8g of ram, graphics card is NVIDIA GeForce GT 550M.

All the drivers are updated as well as the direct x

Anyone have any ideas or solutions?

If none of the above advice worked for you, you should start your own thread for your specific problem. Be very detailed about exactly when FFXIV crashes.

Open your FFXIV config utility from the start menu, Hit the System button, and then copy to clipboard. Post all of that information in your thread.

[Azafel]

Asgarth I have been doing all that you say but the error appears again. i think I will have to buy a new graphic card to be able to play the game. thank you all

[Bethor]

Hey Guys,

I've just came across your thread. And I'm having the same problem. But I'm playing on a normal PC instead of a Laptop. Tried the Driver Sweeper stuff and changing the graphic options to the forementioned stuff.
The error's still occuring. I can't imagine what I could do else now.

The strange thing is.. that the game crashes, the error message "unable to detect" pops up and after I retstart FFXIV it works without any errors. Ah well. Maybe we'll get a solution someday.