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  1. #1
    Player
    LegacyOfVey's Avatar
    Join Date
    Aug 2013
    Posts
    12
    Character
    Veldrana Sindathe
    World
    Diabolos
    Main Class
    Conjurer Lv 50

    Emergency removal password

    I just attached my old 1.0 security token I got with the CE.

    So I know there's an emergency removal password that I can use to remove it from the account if I really need to.

    I heard it is located "on the main page" of my square enix account. Logged into that, I don't see it anywhere.

    Also heard it is located on the "one time password" page. Logged into that, don't see it anywhere.

    Where is this password? I want to save it. Or how do I set it?
    (0)

  2. #2
    Player
    worldofneil's Avatar
    Join Date
    Aug 2013
    Posts
    2,650
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    It gives it to you when you added it in the first place, but to get it again, just log into:

    http://account.square-enix.com/

    It's there on the first page after you login:

    (1)

  3. #3
    Player
    LegacyOfVey's Avatar
    Join Date
    Aug 2013
    Posts
    12
    Character
    Veldrana Sindathe
    World
    Diabolos
    Main Class
    Conjurer Lv 50
    That's bizarre.

    I do NOT have that emergency removal password portion that you have circled. Yet I do have the token registered and in use. I have the registration status row there with my token listed and the serial number same as yours, but NO emergency password field below it.

    Mine is the physical keychain token though, not the software token. Wonder if that matters.

    (0)
    Last edited by LegacyOfVey; 09-12-2013 at 10:20 AM.

  4. #4
    Player
    Sadebreth's Avatar
    Join Date
    Aug 2013
    Posts
    57
    Character
    Toladina Tigersoul
    World
    Leviathan
    Main Class
    Arcanist Lv 90
    It took a couple of days for my removal password to show up. It seems the accounts are taking quite a while to update. Any change I make never shows the same day. If it still doesn't show up then I don't know. Just my experience.
    (0)

  5. #5
    Player
    LegacyOfVey's Avatar
    Join Date
    Aug 2013
    Posts
    12
    Character
    Veldrana Sindathe
    World
    Diabolos
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Sadebreth View Post
    It took a couple of days for my removal password to show up. It seems the accounts are taking quite a while to update. Any change I make never shows the same day. If it still doesn't show up then I don't know. Just my experience.
    Were you using the physical keychain type security token...or the software one?
    (0)

  6. #6
    Player
    Sadebreth's Avatar
    Join Date
    Aug 2013
    Posts
    57
    Character
    Toladina Tigersoul
    World
    Leviathan
    Main Class
    Arcanist Lv 90
    Software one but the removal password should be generated the same way for both.
    (0)

  7. #7
    Player
    LegacyOfVey's Avatar
    Join Date
    Aug 2013
    Posts
    12
    Character
    Veldrana Sindathe
    World
    Diabolos
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Sadebreth View Post
    Software one but the removal password should be generated the same way for both.
    Well searches for it online have revealed multiple comments from people saying the hardware token doesn't have the emergency pass (been looking around since I made the original post).

    Hopefully not the case but it's sounding like it.
    (0)

  8. #8
    Player
    ZohnoReecho's Avatar
    Join Date
    Aug 2013
    Posts
    958
    Character
    Zohno Reecho
    World
    Ragnarok
    Main Class
    Pugilist Lv 70
    I use the keychain and don't have it.
    If you wanna remove it you gotta contact the support.
    (0)