Are you able to view any crash log data? The reason for the crash is hard to determine. It's possible that a driver on your machine is conflicting with the client (GPU, ActiveX controller, Bloatware that came with the machine i.e FANCY GUI's on ASUS machines).

Try to uninstall your GPU drivers and reload. If this doesn't correct the issue, make sure OpenGL and ActiveX are updated (you may want to uninstall and reinstall them to be safe).

If issues still persist, you may need to contact the OEM of the laptop for support.