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  1. #1
    Player
    ckpetrone's Avatar
    Join Date
    Sep 2013
    Posts
    16
    Character
    Ryotess Savas
    World
    Midgardsormr
    Main Class
    Gladiator Lv 35

    4 days can not pick my main character to play stuck in another world

    So for the past 5 days i can not pick my main character to play. I can create another character and play it on the same server but not access my main. When you log into out FC you see my main character and it says "In another World"

    I have put in support tickets and in game tickets and this still is not resolved yet. All i need is my character to be taking out of the stuck instance and ported to any town please.

    Ryotess Savas Migardsormr

    Have made a ticket in game
    Have like 4 tickets online that are all still "open case"
    Have called
    Facebooked
    Twitter

    ***********UPDATE 6 DAYS************

    Called phone support again, hour and a half wait to be told "hopefully server maintenance fixes this problem because i have no idea how to"


    ....
    This is the worse customer support i have ever had to deal with any in game. I started out with Ultima Online, Everyquest,Everquest 2,DAOC,Warhammer,SW online, Defiance, Age of Conan,Rift,WOW etc etc etc. Never once in all my years of playing has support been this %^ity. The phone number they have is busy every time i have tried to call. Online chat is a joke, 2 hours wait time to get to 0 in line and i get the message "no one is available to chat with you' Why in Gods name did i just sit at my computer for 2 hours for this message.


    **********More Good News*********
    On top of not being bale to log in I am also the GM of a Free Company and all my abilities as a GM are of course tied up at the moment. It sorta sucks when i log in on another toon and get tell after tell of when can we do this how can i get access to this. And all i can do is tell them sorry its out of my hands.
    (0)
    Last edited by ckpetrone; 09-12-2013 at 09:48 AM. Reason: no support help

  2. #2
    Player
    ckpetrone's Avatar
    Join Date
    Sep 2013
    Posts
    16
    Character
    Ryotess Savas
    World
    Midgardsormr
    Main Class
    Gladiator Lv 35
    My character is stuck in the Sunken Temple of Qarn
    (0)

  3. #3
    Player
    ckpetrone's Avatar
    Join Date
    Sep 2013
    Posts
    16
    Character
    Ryotess Savas
    World
    Midgardsormr
    Main Class
    Gladiator Lv 35
    Still stuck please help since support is not helping me.
    (0)

  4. #4
    Player
    ckpetrone's Avatar
    Join Date
    Sep 2013
    Posts
    16
    Character
    Ryotess Savas
    World
    Midgardsormr
    Main Class
    Gladiator Lv 35
    Still stuck
    (0)

  5. #5
    Player
    ckpetrone's Avatar
    Join Date
    Sep 2013
    Posts
    16
    Character
    Ryotess Savas
    World
    Midgardsormr
    Main Class
    Gladiator Lv 35
    I know this is going to come as a shocker but still cant play my main character. All that is required to fix it is take me out of the dead instance i am in and put me in any town. I do understand i am probably asking to much but if someone could take the 45 seconds that this would take i would appreciate it.
    (0)

  6. #6
    Player
    ckpetrone's Avatar
    Join Date
    Sep 2013
    Posts
    16
    Character
    Ryotess Savas
    World
    Midgardsormr
    Main Class
    Gladiator Lv 35
    And day # 4 of still not being able to play
    (0)

  7. #7
    Player
    Tazila's Avatar
    Join Date
    Aug 2013
    Location
    Limsa-Lominsa
    Posts
    51
    Character
    Jelly Fishies
    World
    Faerie
    Main Class
    Astrologian Lv 100
    Good luck, it's sad to see no one's helped you with this. =[
    (1)

  8. #8
    Player
    ckpetrone's Avatar
    Join Date
    Sep 2013
    Posts
    16
    Character
    Ryotess Savas
    World
    Midgardsormr
    Main Class
    Gladiator Lv 35
    On the plus side i am also the GM of our FC we have and pretty much it will be disbanding in the next few days since i can't get on and do anything for the FC. Not really a plus now that i think about it . So I will be going into the 5th day here soon of not being bale to play my Character that i have already progressed to Paladin. The sad part is this should be a easy fix all they have to do is transport or rollback my character by like 2 hours so i am not in the Duty instance anymore.
    (0)

  9. #9
    Player
    Zozorozo's Avatar
    Join Date
    Jun 2013
    Posts
    162
    Character
    Zozorozo Shortstrider
    World
    Malboro
    Main Class
    Botanist Lv 50
    Put in a GM call on your other character
    (1)

  10. #10
    Player
    ckpetrone's Avatar
    Join Date
    Sep 2013
    Posts
    16
    Character
    Ryotess Savas
    World
    Midgardsormr
    Main Class
    Gladiator Lv 35
    So incase anyone form technical support was wondering if i still cant play my main, I cant so you may port me to any local town and i can resume playing the game i paid for. Thank you have a very nice day
    (0)

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