defeating hydra bug

[blazeu26]

me and a group just finished defeating hydra for our relic quest. it said duty completed but it not transported us out of the duty. we had to stay there for 16min for it to kick us out. and then it said failed. so we have to fight hydra again -____-. cant even call a gm to fix the issue.

[Manako]

We had this same issue on Excalibur last night. Entered, killed Hydra but 1 Wyvern was left, killed the Wyvern and the Duty did not end. I noticed that my quest log is telling me to return to Gerolt after defeating the Ixal, although the map points to Halitali and Gerolt's dialog does not allow me to accept the quest. I have the unfinished Gae Bolg equipped for the Hydra battle. My other companions did not have this log issue, and I am not certain if the text has changed since triggering the hydra fight.

I also notice that the quest still exists in my journal when I press J, but has been removed from my HUD -- my Hud used to tell me to go to Halitali.

[blazeu26]

well we just beaten him again and it worked this time. hoepfully they fix it bc it sucks when it bugs out

[Elrisivana]

Thank you for submitting your report about not getting credit for defeating the Hydra. We appreciate that you have taken time out of your day and away from playing FINAL FANTASY XIV: A Realm Reborn to let us know about this trouble so we can improve the experience of playing the game.

While we do appreciate that you have brought our attention to the trouble you experienced, the amount of information provided is insufficient for us to conduct an investigation into the cause of the trouble and how we can resolve it. To help provide some insight into the information we find valuable for looking into and resolving these errors, you can go to the Welcome to the "In-Game Bugs" Forum! (READ THIS FIRST) to find out what information we do need and why that information is important. There are also templates that we provide for reporting Windows errors and PS3 errors. We are certainly not going to require strict adherence to the templates, but they do help show the information we find important for those reports in an easy to fill out format. As long as the information is provided, however, feel free to use the format that feels most comfortable and informative to you.

We are looking forward to getting more information from you so we can look into this error and try to resolve it. Thank you for taking the time to provide more information about this error, and thank you for playing FINAL FANTASY XIV: A Realm Reborn.