The only game to patch during prime time

[Elkwood]

As an IT professional you never win. In a situation like this you never win, especially when it requires coordination across multiple regions with the possibility that something is going to go wrong with the deployment. Granted I assume SE has the patch ready to go, it has been tested, the hardware is in place already setup and they just need to run the script to change the IPS in the routing tables and the game to bring the new hardware online, but something always goes wrong.

This is why you perform maint in this case when 99% of the staff to support it is in the office. We are not talking bringing one simple server online here. We are most likely talking the addition of 50+ servers across both regions in a 10 hour period. This is no small feat to coordinate in a 10 hour period. You people that sit there and complain like you have a clue really need to STFU and just go away tonight.

Now if they were just patching the game and the server structure was correct yes I could see regional patching. Na patched during JP prime time and such, but not when you are adding 50+ servers to each region.

[rocco1986]

OP, I understand your frustration. But think of it this way. Defiance is an American MMO, so they patch mostly during off prime times for America. Final fantasy is Japanese. So they do it that way. Just chill out and play something else for a night. I personally will he playing a amazing hd remake, of a wonderful American/Japanese crossover game called kingdom hearts 1.5 hd

[Natine]

THE SKY IS FALLING!!!!! I WON'T BE ABLE TO PLAY A GAME FOR A WHOLE DAY!!!!!! I think I'm gonna go rock back and forth in the corner to console myself...

[Alhanelem]

Please, people who don't really know what they're saying should stop.

There always has a way to avoid each region prime time. They even have NA/EU/JP servers. Tell me why can't they separately do a maintenance?
What ever the reason is, customer has a right to complain about this. Because this is their job to handle, not us.

I had worked in business like this before, I know what the standard is. If you don't know then you're the one who should "just stop".

It's a lot easier to roll out an update to all the servers at the same time than to do them at seperate times. It also eliminates the possibiolity of some people being able to discover something or beat something long before other people even have a chance to log on to the game.

[Diavolo]

The ignorance is strong in this one.

[RynaultB]

I had worked in business like this before, I know what the standard is. If you don't know then you're the one who should "just stop".

*Slowclaps* Bravo! Bravo! If your grammar is any indication of your intelligence, I'm sorry for whoever employs you. It also says worlds about our American Educational System.

Though, I must point out Blizzard closes ALL their servers down whenever they do any maintenance. And as others have pointed out before me, it would cost way too much to perform multiple maintenances staggered at different times. APPARENTLY, you haven't really worked for an MMO company. If you did it one of "those" F2P ones and I can see why they went that route.

I've met people like you, haughty "know-it-alls", that once their faulty knowledge is questioned they start throwing tantrums like the spoiled child they are.

[fides5566]

*Slowclaps* Bravo! Bravo! If your grammar is any indication of your intelligence, I'm sorry for whoever employs you. It also says worlds about our American Educational System.

Right, insulting me with out any knowledge claps to you too. BTW, I'm not an american, but judge from your reply ... yeah you might be right!!

Yeah I didn't work for MMO company, congrats you're right!! but I worked for the company much more larger than just MMO company. It's on the different scale in term of infrastructure, we have to maintain our up time 24/7 and have full back up servers when the main one are down. So, tell me about that.

I'm going to stop now, you guys don't use any reason any more. No reason to drag on, cheer.

[Spoko]

I remember when at start of Star Wars: Old Republic maintenance was hiting bad EU players (same issue: often we were loosing our glorious "prime time") and all those friendly american players telling us to "deal with it". /end of trolling

Though, I must point out Blizzard closes ALL their servers down whenever they do any maintenance.

Actualy Blizzard closes us servers and eu servers on diffrent times - its one day difference. Wow eu and us servers dont share any data - you cant play with eu account on us servers and vice versa.

I think the main reason why maintenance must be done same time, is that all servers share many services and data - first and most important - duty finder and main pve juice - dungeons. So technicly it would be very hard if not impossible to turn off only part of servers when adding a new content or implementing critcal fix.

More cons then pros atm.

Cya in the dungeons

[LordSideKicks]

Logic is this. The Sun revolves around planet Earth. America is on planet Earth. The rest of the world is in America. End of story.

[Evangela]

Do you know that USA is not the capitol of the planet Earth? and it's NA/EU servers?