Alright, I've tried contacting a GM, I've tried contacting SE through the Support Center, and I'm coming up with nothing but an automated message that isn't helping much. I'm an old player, an old player with the Collectors Edition from 2010. I have the collectors edition items on my desk, on my character, and the code.

On MogStation I'm simply flagged as "Legacy" even though all my friends are flagged as "Legacy / Collectors Edition". I'm not sure how I'm able to have CE items from 1.0, but not be flagged for Collectors Edition. Am I mistaken that my CE code and my Onion Helm are strictly Legacy-Only somehow? I'm confused...

The only "human" response I've received from SE at all was that I should check back in a week if I still haven't received my items. This was at launch. I checked back and started to receive automated messages telling me to apply my FF14:ARR code correctly.

Which-isn't-the-problem...

I'm just trying to get my promised FF14:ARR CE Legacy items I was promised ;\ Or am I also wrong in that regard that CE Legacy members don't receive most of the free items that players got with the pre-order of FF14:ARR?