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  1. 09-11-2013 05:00 AM #1
    Asran
    Player
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    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    8
    Character
    Asran Zala
    World
    Ragnarok
    Main Class
    Lancer Lv 38

    Pre-order bonus region problems

    I'm still having problems retrieving my pre-order bonus. I tried to redeem it a while ago but when I input my code it said that "The code's region is inapplicable."
    I looked up this on the forums and tried the methods people suggested to no avail.
    I am in NA and the code starts with "RAAE" which I am told is the European code.
    Is there any way to fix this?
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  2. 09-11-2013 10:41 AM #2
    worldofneil
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    Join Date
    Aug 2013
    Posts
    2,650
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    You need to contact SE I'm afraid. If you purchased it from an NA retailer then they may change it over to an NA code for you. Sorry that I don't know for sure, but hopefully you'll get good news!
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  3. 09-12-2013 01:26 AM #3
    Asran
    Player
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    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    8
    Character
    Asran Zala
    World
    Ragnarok
    Main Class
    Lancer Lv 38
    So there is no other fix? Best to call them or try and use the support desk?
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