I'm on Tonberry server and at many times I still cant long in. There have been a number of common solutions suggested by players that could greatly alleviate this.
1. World ques. this would stop us from having to constantly keep starting the game and getting thrown back to the start screen as well as letting us in as soon as there is a space available.
2. auto log out. keeps servers filling up with AFK players so that people who are actually at their keyboard can play.
3. Report/ignore button. Right click player name, report spammer. anything to get spammers off the servers more easily. Again frees up space for genuine players.
All of these are extremely common and effective solutions and should all be implemented as soon as possible.
Thank you for your time.