Talking to NPC Pascaleret = Problems

[Nav_K1]

I was in the middle of the rank 30 archer quest and the game just stopped when i talked to an NPC named Pascaleret.

I didn't really need to talk to him, I just wanted to and when I tried he didn't respond back and then I couldn't really do anything else except move my camera and talk to my LS. I couldn't even open up the menu to log out.

So i ended up closing the game down and logging back in to finish off my mission.

Just some advise to anyone about to do that mission. DON'T TALK TO HIM!

[Xophious]

Hey there Nav_K1.

The thread was moved over from In-Game Bugs over to Technical Support as it may be a minor technical issue. Hopefully it will get resolved so it doesn't happen to you again!

- Xophious

[Baccanale]

Greetings, Nav_K1!
Upon further review of your comments regarding your troubles with speaking to Pascaleret, it seems that this matter may need to be looked into further, so I move this thread from "Technical Support" to "In-Game Bugs." It would be a great help to us if you provided as much information as possible about this matter in the following form:

Thread Title:
Short outline explaining what sort of issue you are experiencing.

Platform:
Specify which version of Windows was in use to play the game.

ISP:
Name of ISP you use to connect to the Internet.

Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

Frequency:
State how frequently the issue occurs. Please select from the following.
1.Always
2.Sometimes
3.Once (Did not reproduce)
4.Unknown

Character Name:
Which character did the issue occur with?

Race:
Race of your character when the issue occurred.
(Eleze M, Eleze F, Hyur M, Hyur F, Lalafell M, Lalafell F, Miqo'te, Roegadyn)

World:
World where the issue occurred.

Class/Skill Rank:
Class and skill rank of your character when the issue occurred.

Physical Level:
Physical level of your character when the issue occurred.

Area and Coordinates:
Area and map coordinates where the issue occurred.

Party or Solo:
If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party". With alliance, please write "Alliance."
*If you wrote "Party" or "Alliance", please also include the number of members.

NPC Name:
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write "None".

Monster Name:
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write "None".

In-Game Time:
Please list the in-game time that the issue occurred.

Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.
•What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
•Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
•If you were using macro commands when the issue occurred, please include the details of the command.
•In case the error message appeared when the issue occurred, please include what the message said.

*In case you cannot post all of the information in a single post due to character limitations, please make multiple posts.

Thanks for your participation!

[Biti]

I had the same problem. It was in the quest instance, after completing the requirements for it. Trying to speak to Pascaleret caused the game to freeze most functions. Received no errors, but had to exit the window. I didn't try typing /logout command, but it happened again after logging in and attempting to talk to him again.

Windows 7 pro 64 bit
DSL broadband
18Mbs
Around 6:30 p.m. CST 3/7/11
Happened twice, avoided him after third log in to finish quest
Biti Aotu
Miqo'te
Besaid
Rank 30 Archer
Physical 31 if I remember correctly
Owl's Nest
Solo

[Baccanale]

Greetings, Biti!
We appreciate you taking the time to participate in this thread. Unfortunately, we need this information from the Original Poster of the thread. If you would like to report experiencing this same trouble, please create your own thread about the matter, and we will be more than happy to forward your information accordingly. Thanks again for your participation!

[Sainya]

Nav, have you changed your font in FFXIV Config? If so, turn it back on to the default one. I had a lot of issues with this when I used my preference of font. There's a thread about it in this forum somewhere as well. I couldn't even do behests after a while, it just kept getting worse and worse. Try this to see if it works.

[Nav_K1]

Greetings Baccanale,

I forgot to check the post recently but here is the information you may want.

Platform:
Windows 7 32-bit

ISP:
DSL Broadband

Internet Connection speed:
10-15 Mbit/s - not really sure

Date and Time:
can't remeber exact time but i posted the error shortly after it happened

Frequency:
I've only tried this once, didn't want to risk it again. i've gone past the quest now so it doesn't really matter.

Character Name:
Nav Xlnc

Race:
lalafell M

world:
Kashuan

Class/Skill Rank:
rank 30 archer

Physical lvl:
50

Party or Solo:
Solo

NPC Name:
Pascaleret

Steps:
Talked to the NPC during an instance, within the rank 30 archer quest at Owl's Nest in Coerthas.
There wasn't any message stating there was an error, but i couldn't open up the menu, or move my character. It just looked like my character was waiting for a response from the NPC. So i closed the game down by force with task manager, i didn't know about using text command like /logout.

[Baccanale]

Greetings again, Nav_K1!
Thank you for taking the time to fill out the report form for this. I understand how important it is for you progress past this trouble that you have with Pascaleret, so I have made sure to submit your information to the development team. I recommend keeping an eye on this thread for any news about the investigation. Thanks again for your report!

[Baccanale]

Greetings once more, Nav_K1!
Thank you for your patience with the wait for a response to your report. After thoroughly investigating this matter, the development deemed this to be a technical issue, so I have made sure to move your thread from "In-Game Bugs" to "Technical Support." Thanks again for your patience, and I hope this situation is resolved for you soon!