Time:Always Frequency:Always World Name:Cactuor Character Name:Poland Iceteaguard NPC Name:OIC Administrator Monster Name:None Class/Level:Warrior 41 Party or Solo:Solo In Game Time:Always Area and Coordinates:New Gridania,Adders' Nest 9,11 Steps 1.create free company 9/5/2013 (almost reach rank 2 went to sleep) 2.log in next day 9/6/2013 company crest customization was unlocked (when I was logged out!) 3.was told to speak with company OIC administrator too customize a crest for my free company there was no company crest customization option there 4.try all OIC Administrators company crest customization is not available to me at mine or any OIC Administrator