We appreciate you taking the time to report this error to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. If you could please provide the following information, we will make sure that your report is looked into so we can try to resolve it.
*If you could include a screenshot of your blacklist, preferably with the log showing, in order, that you added a spammer to your blacklist, then you receiving a message from that spammer, that would be insanely helpful. I understand that that's a fairly specific request, but it would be great if we could get that. Thanks!