Launcher Crashing Help Please

[Shea715]

When I log in to my account my launcher stops responding and crashes. Is this happening to anyone else?

[bwalker36]

It happened to me using the default desktop shortcut. Try the boot one in the FFXIV directory, that works for me.

[Shea715]

It happened to me using the default desktop shortcut. Try the boot one in the FFXIV directory, that works for me.

Didn't work, it crashes after I try to log in.

[Weazel]

i have the same problem, it worked for me in the afternoon, but now in the evening its keeps crashing like that, what the hell?

[bunnymud]

Are you getting the 404 error? I was playing all day yesterday just fine and today I get noting but 404 errors from the launcher. I've replaced my boot files, reinstalled the game, launched from the directory and visited the launchher web page from my browser and nothing seems to work.

[Raist]

Might need to check the Windows event viewer to see if there is anything useful posting there. If you aren't familiar with it, just type eventvwr.msc in either the run or search box off your start menu to load it. The interface will look different between different windows versions... on some you may need to first open up Windows Logs first, and then you should see the Application and System logs. Those are the main lists you'll want to go through and look for notices around the time of your crash.

If Windows was able to capture an exception, it should have either a yellow or red colored icon beside the event. If you are seeing something with a time stamp at the time of the crash, might want to post what it is listing in the event logs. Sometimes we get lucky and it points us to something odd like a .NET or VB problem that simply needs a component updated to get it sorted out.

[bunnymud]

Dchp-client error

That sound like the culprit?

[Atomized]

Change your password

[Shea715]

Change your password

I think this was the problem because when I tried to log in to MogStation it said my account was blocked. How the hell did someone get my account info? That's ridiculous..

[bunnymud]

Password change didn't work. This doesn't make any sense. How could it work fine up until yesterday?