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  1. #1
    Player
    Eltreum's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Eltreum Fjnel
    World
    Sargatanas
    Main Class
    Paladin Lv 100

    Game Crashes when changing zones "An Unexpected Error has occurred"

    I've been getting this constantly after the server upgrades, the game now often crashes when changing zones, with either the Windows Error about the Program has stopped responding or an Unexpected Error has occurred, i can only accept the error and reboot the game.

    I don't know what to do, or if anyone is getting this.
    (0)

  2. #2
    Player
    Eltreum's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Eltreum Fjnel
    World
    Sargatanas
    Main Class
    Paladin Lv 100
    Just happened again, heres the report:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: ffxiv.exe
    Application Version: 1.0.0.0
    Application Timestamp: 522639d7
    Fault Module Name: ffxiv.exe
    Fault Module Version: 1.0.0.0
    Fault Module Timestamp: 522639d7
    Exception Code: c0000005
    Exception Offset: 000e6536
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
    (0)

  3. #3
    Player
    IIITheGazIII's Avatar
    Join Date
    Sep 2013
    Location
    Limsa Lominsa
    Posts
    15
    Character
    Gaz Jenova
    World
    Cerberus
    Main Class
    Arcanist Lv 50
    I'm getting this all the time. Again, same as you, only seems to have happened after the server updates. I can't even teleport with the game crashing and giving me error stating its stopped working.
    (0)

  4. #4
    Moderator Aesthphron's Avatar
    Join Date
    Sep 2013
    Posts
    320
    We appreciate you taking the time to report this error to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. Please use the bug reporting template found Here, and make another post. Thanks for including that error info, though, that's going to be quite handy. Be sure to toss that onto your new post, please. Thanks, and sorry for all the trouble.
    (1)