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  1. #831
    Player
    -Raz-'s Avatar
    Join Date
    Aug 2013
    Posts
    16
    Character
    Raz Darkfang
    World
    Cactuar
    Main Class
    Monk Lv 80
    Quote Originally Posted by CimaRemhrll View Post
    I cannot understand why someone would withhold the distribution of a digital item, whose purpose is to enrich the gameplay experience on an aesthetic level, from the people who want but cannot obtain a new one.

    The current planned Athestician is insufficient for the mistakes I'd like to fix, and an unspecified post-2.1 date for the Fantasia service is unfavorable. Please find a way to distribute more Phials of Fantasia in 2013!
    sadly they wont, SE is too slow to decide anything in a timely manner, i would actually be quite surprised if it got added sooner than half a year from now
    (0)

  2. #832
    Player
    BinnyBees's Avatar
    Join Date
    Aug 2013
    Posts
    59
    Character
    Rauven Renfure
    World
    Behemoth
    Main Class
    Botanist Lv 50
    Quote Originally Posted by -Raz- View Post
    well the 2nd ticket got a clean flat out nope, "consumption has been too long ago"

    in that ticket i had included the aprox date used with a note that people had theirs restored long past the 10 day limit

    not sure i should even bother with a 3rd one as its going to get the same reply anywayz
    Did you make sure to include that you wanted to use your 1 time only item restoration policy feature? Cause When I said that, they replied with a "We'd be glad to help you get your item restored. But do take note that this is a 1 time feature and will be unable to be used again in the future." basically. They then proceeded to link me to their item restoration policy page.

    So, I'm not understand why some people are getting rejected. It makes me sad. :/
    (0)

  3. #833
    Player
    -Raz-'s Avatar
    Join Date
    Aug 2013
    Posts
    16
    Character
    Raz Darkfang
    World
    Cactuar
    Main Class
    Monk Lv 80
    Quote Originally Posted by BinnyBees View Post
    Did you make sure to include that you wanted to use your 1 time only item restoration policy feature? Cause When I said that, they replied with a "We'd be glad to help you get your item restored. But do take note that this is a 1 time feature and will be unable to be used again in the future." basically. They then proceeded to link me to their item restoration policy page.

    So, I'm not understand why some people are getting rejected. It makes me sad. :/
    yes i did, included that i wanted to use my one time item restoration, the aprox date, the char name/world and the item name

    edit: as i said before, likely have to meet a nice GM to get it restored
    (0)

  4. #834
    Player
    Elazu's Avatar
    Join Date
    Aug 2013
    Posts
    625
    Character
    Aveira Teleri
    World
    Odin
    Main Class
    Archer Lv 60
    Quote Originally Posted by BinnyBees View Post
    Did you make sure to include that you wanted to use your 1 time only item restoration policy feature? Cause When I said that, they replied with a "We'd be glad to help you get your item restored. But do take note that this is a 1 time feature and will be unable to be used again in the future." basically. They then proceeded to link me to their item restoration policy page.

    So, I'm not understand why some people are getting rejected. It makes me sad. :/
    It's completely ridiculous that they favor some people over others. When did you write your ticket and how long did it take them to reply? I wrote one yesterday with the stuff you mentioned.

    Edit: Just got my Fantasia back.
    (0)
    Last edited by Elazu; 11-30-2013 at 10:08 PM.

  5. #835
    Player
    ThinkPInk's Avatar
    Join Date
    Aug 2013
    Posts
    121
    Character
    Kat Valentine
    World
    Jenova
    Main Class
    Arcanist Lv 21
    I put in a request yesterday. They replied saying that a GM will contact me if my request is granted.
    (0)

  6. #836
    Player
    Falmung's Avatar
    Join Date
    Aug 2013
    Posts
    15
    Character
    Zanza Aqi
    World
    Balmung
    Main Class
    Lancer Lv 50
    Glad to see people are getting their Fantasias. Happy edits. Honestly its the only option right now unless you want to wait til 2.2 or beyond. It could take as much as 4 months. They're probably thinking on introducing them on the same patch as Vanity Slots. But yeah. Now that my worries about my character are put to rest I can now focus on waiting for Vanity Slots. I'm already building sets of what I want to use for my classes.
    (0)

  7. #837
    Player
    saber_alter's Avatar
    Join Date
    Sep 2013
    Location
    Ul'dah
    Posts
    1,811
    Character
    Lyrre Myste
    World
    Cactuar
    Main Class
    Dark Knight Lv 80
    I am pleased to announce that i also managed to have my fantasia recovered after 1 week of waiting. i used mine 45 days prior to sending a request.

    i'm going to just assume that the ten day rule is more of a guideline and it completely depends on what is in the body of your message and what kind of GM you get.
    (0)

  8. #838
    Player
    BinnyBees's Avatar
    Join Date
    Aug 2013
    Posts
    59
    Character
    Rauven Renfure
    World
    Behemoth
    Main Class
    Botanist Lv 50
    Quote Originally Posted by Elazu View Post
    It's completely ridiculous that they favor some people over others. When did you write your ticket and how long did it take them to reply? I wrote one yesterday with the stuff you mentioned.

    Edit: Just got my Fantasia back.
    I wrote mine on Yesterday (Friday) afternoon 11/28/13, around 2pm. Got a response 11/29/13 around 6am. But I'm still waiting on a GM to restore my Fantasia. You got yours hella quick....wtf. O.o
    (0)

  9. #839
    Player
    Teeko's Avatar
    Join Date
    Aug 2013
    Posts
    374
    Character
    Kit Tinkerton
    World
    Lamia
    Main Class
    Dragoon Lv 100
    Quote Originally Posted by Falmung View Post
    It could take as much as 4 months.
    Oh no, I hope not! I thought name change+ race change features were pretty standard for MMOs nowadays, so I hope I don't need to wait that long
    (0)

  10. 12-01-2013 06:28 PM

  11. #840
    Player
    ValorSekari's Avatar
    Join Date
    Aug 2013
    Posts
    108
    Character
    Ren Ackerman
    World
    Faerie
    Main Class
    White Mage Lv 80
    Quote Originally Posted by BinnyBees View Post

    How I contacted them was:

    1) Log into the game.
    2) Press \\'Escape\\' then press \\'Support Desk\\'.
    3) At the bottom, right-hand corner of that \\'Support Desk\\' window, click on \\'Search Database\\'.
    4) Look for "How to contact a Game Master" and click on that.
    5) At the bottom, right-hand corner of that window, click on "Ask Question"
    6) Title your request as: "1 time Phial of Fantasia Restoration" or something.
    7) Proceed to type in whatever you\\'d like regarding your inquiry.

    Hope that helps you guys !! <3
    I did this and all I got was that I should send a gm call if I want it restored...
    Back to more waiting...
    (0)

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