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  1. #1021
    Player
    edweird's Avatar
    Join Date
    Sep 2013
    Location
    Limsa Lominsa
    Posts
    28
    Character
    Seras Darksteele
    World
    Diabolos
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Gretchen View Post
    Frustratingly, yes. I even, upon the advice of SE phone support, opened a separate request under a different ticket. The only thing that got me was a "yes, we know you really want your fantasia, please be patient as we are investigating on a first come, first serve basis, yadda yadda yadda..." reply. Phone support thought filing another request might go to a different GM or support team. Judging by the response, I think it went straight to the same GM / team. Not surprising.
    I did the same thing, and had the exact same response from SE. I am immensely frustrated at their slower-than-a-snail pace, and disappointed in their horrible customer service regarding this. I'm just now at the two week mark, and if it seriously takes two weeks or more, on top of this, I could probably just level an alt. And I really don't want to, as I have progressed so far.

    I will post here when I receive mine, if you want to do the same to kind of give us an idea.
    (0)

  2. #1022
    Player
    SoulKhan's Avatar
    Join Date
    Nov 2013
    Posts
    219
    Character
    Khan Noonien'singh
    World
    Cactuar
    Main Class
    Paladin Lv 90
    I have never seen a gm or mod respond to our questions, Do they have GM's and mods?
    (0)

  3. #1023
    Player
    SynGrell's Avatar
    Join Date
    Sep 2013
    Location
    Gridania
    Posts
    29
    Character
    Grell Hednasch
    World
    Famfrit
    Main Class
    Sage Lv 90
    Well I just received a reply that they would restore the phial and that it would be sent in the Mog Mail. It has been 16 days since I submitted my original ticket. Now to see how long it actually takes to get it.
    (0)

  4. #1024
    Player
    Gretchen's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    31
    Character
    August Invicta
    World
    Siren
    Main Class
    Red Mage Lv 90
    Quote Originally Posted by SynGrell View Post
    Well I just received a reply that they would restore the phial and that it would be sent in the Mog Mail. It has been 16 days since I submitted my original ticket. Now to see how long it actually takes to get it.
    I hope you get it soon. Please let us know when it arrives!
    (0)

  5. #1025
    Player
    Allyie's Avatar
    Join Date
    Nov 2013
    Posts
    26
    Character
    Allyie Gaiters
    World
    Hyperion
    Main Class
    Thaumaturge Lv 50
    Quote Originally Posted by SoulKhan View Post
    I have never seen a gm or mod respond to our questions, Do they have GM's and mods?
    I did ask a GM on future availability, just said planning on making them available in the "near future".
    (0)

  6. #1026
    Player
    Shikiseki's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    1,268
    Character
    Akio Shikimazu
    World
    Odin
    Main Class
    Summoner Lv 100
    Quote Originally Posted by Allyie View Post
    I did ask a GM on future availability, just said planning on making them available in the "near future".
    near future huh? I guess that's another 2-3 months xD

    Bump for justice and vanity!!!
    (0)

  7. #1027
    Player
    LordSaviour's Avatar
    Join Date
    Aug 2013
    Posts
    247
    Character
    Lord Saviour
    World
    Diabolos
    Main Class
    Gladiator Lv 50
    I put my request in on December 21st.

    I've inquired 2-3 times since and got a prompt response with what seems like a general response with my Item filled into the template.

    I'm now on the stage where they say should they approve my request, it will be delivered directly to my Mog Box....

    But if they are planning on addtl content to purchase via Mog Station, i'd rather save my 1 time item restore.
    (0)

  8. #1028
    Player
    CUTS3R's Avatar
    Join Date
    Aug 2013
    Location
    Over there, on the left
    Posts
    829
    Character
    F'lhinna Kutseru
    World
    Moogle
    Main Class
    White Mage Lv 60
    Can you say here the content of your ticket please?
    I wanna submit a ticket but i dont know what i exactly need to say, because i used mine not that long ago and i regret it, i just want it back so i can revert back to Miqo'te.
    (0)

  9. #1029
    Player
    ComradeTao's Avatar
    Join Date
    Aug 2013
    Posts
    69
    Character
    Risky Tactic
    World
    Adamantoise
    Main Class
    Paladin Lv 90
    This is one of the many reasons I have not reactivated my account. If the fantasia was available, I'd probably be playing right now.
    (0)

  10. #1030
    Player
    Naberrie's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    841
    Character
    Inari Silverfox
    World
    Zalera
    Main Class
    Machinist Lv 80
    It should be a level 50 ALC recipe. That's just me. Would actually make leveling that crafting class worthwhile at least.
    (3)

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