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  1. #1
    Player
    Allyie's Avatar
    Join Date
    Nov 2013
    Posts
    26
    Character
    Allyie Gaiters
    World
    Hyperion
    Main Class
    Thaumaturge Lv 50
    Any update on this would be very much appreciated!
    (0)

  2. #2
    Player
    Sayori's Avatar
    Join Date
    Nov 2013
    Location
    Limsa Lominsa
    Posts
    271
    Character
    Shiro Sakurai
    World
    Odin
    Main Class
    Red Mage Lv 100
    Any update on this yet?
    Been a while since i heard SE say a word about the fantasia potions.
    (0)

  3. #3
    Player
    Allyie's Avatar
    Join Date
    Nov 2013
    Posts
    26
    Character
    Allyie Gaiters
    World
    Hyperion
    Main Class
    Thaumaturge Lv 50
    Quote Originally Posted by Sayori View Post
    Any update on this yet?
    Been a while since i heard SE say a word about the fantasia potions.
    Still waiting! I really hope it is soon.
    (0)

  4. #4
    Player
    kuikui's Avatar
    Join Date
    Aug 2013
    Posts
    117
    Character
    Qui'qui Snafkin
    World
    Faerie
    Main Class
    Summoner Lv 60
    Has anyone actually gotten a potion restored via the one time restoration policy? I've had an open ticket since dec 20. I've asked 3 times what the hold up is and each time I received a reply saying they have received numerous requests and they need to investigate each one. Also to wait for a GM to contact me.

    Over 20 days now! I think this is a bit ridiculous on there part....to keep stringing me, and probably others, along like this.
    (0)

  5. #5
    Player
    Xerich's Avatar
    Join Date
    Aug 2013
    Posts
    70
    Character
    Drogon Dreadfire
    World
    Cactuar
    Main Class
    Archer Lv 50
    Quote Originally Posted by kuikui View Post
    Has anyone actually gotten a potion restored via the one time restoration policy? I've had an open ticket since dec 20. I've asked 3 times what the hold up is and each time I received a reply saying they have received numerous requests and they need to investigate each one. Also to wait for a GM to contact me.

    Over 20 days now! I think this is a bit ridiculous on there part....to keep stringing me, and probably others, along like this.
    I had one restored within 3 days when I put in a ticket.

    It's probably just become more well known and the service has slowed down because of all the requests being put in.
    (0)

  6. #6
    Player
    Sayori's Avatar
    Join Date
    Nov 2013
    Location
    Limsa Lominsa
    Posts
    271
    Character
    Shiro Sakurai
    World
    Odin
    Main Class
    Red Mage Lv 100
    Quote Originally Posted by Xerich View Post
    I had one restored within 3 days when I put in a ticket.

    It's probably just become more well known and the service has slowed down because of all the requests being put in.
    You'd think they would make the vials available by another way due to all the item restore requests..
    (0)

  7. #7
    Player
    Gretchen's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    31
    Character
    August Invicta
    World
    Siren
    Main Class
    Red Mage Lv 90
    Quote Originally Posted by kuikui View Post
    Has anyone actually gotten a potion restored via the one time restoration policy? I've had an open ticket since dec 20. I've asked 3 times what the hold up is and each time I received a reply saying they have received numerous requests and they need to investigate each one. Also to wait for a GM to contact me.

    Over 20 days now! I think this is a bit ridiculous on there part....to keep stringing me, and probably others, along like this.
    I hate to keep bringing this up, but I've been waiting one month and 2 days now... It doesn't seem to matter how many times or what you ask them, you get the same canned response from the GM/Support team every time. It is utterly ridiculous that I am to believe that things are so backed up that they have not successfully investigated and fulfilled my fantasia restoration in 33 days. Even more ridiculous to believe that this is a facet of the service I am paying a monthly fee towards. Garbage.
    (1)

  8. #8
    Player
    rickyguo's Avatar
    Join Date
    Dec 2013
    Posts
    242
    Character
    Yan Dere
    World
    Gilgamesh
    Main Class
    Lancer Lv 60
    Quote Originally Posted by Gretchen View Post
    I hate to keep bringing this up, but I've been waiting one month and 2 days now... It doesn't seem to matter how many times or what you ask them, you get the same canned response from the GM/Support team every time. It is utterly ridiculous that I am to believe that things are so backed up that they have not successfully investigated and fulfilled my fantasia restoration in 33 days. Even more ridiculous to believe that this is a facet of the service I am paying a monthly fee towards. Garbage.
    Something's going on with your case, I put in a request on January 4th and received my fantasia in the mail today.
    (0)

  9. #9
    Player
    edweird's Avatar
    Join Date
    Sep 2013
    Location
    Limsa Lominsa
    Posts
    28
    Character
    Seras Darksteele
    World
    Diabolos
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Sayori View Post
    You'd think they would make the vials available by another way due to all the item restore requests..
    Well, this solution makes too much sense. It wouldnt involve making their customers irritated or unhappy, or making them wait ridiculous amounts of time, so therefore they wouldnt do it just because everyone wants their fantasia back. Lol.
    (0)

  10. #10
    Player
    ValorSekari's Avatar
    Join Date
    Aug 2013
    Posts
    108
    Character
    Ren Ackerman
    World
    Faerie
    Main Class
    White Mage Lv 80
    SE please =(
    (0)

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