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  1. #1
    Player
    Yuko-Ichihara's Avatar
    Join Date
    Oct 2013
    Location
    Gridania
    Posts
    6
    Character
    Yuko Ichihara
    World
    Tonberry
    Main Class
    Paladin Lv 70
    Quote Originally Posted by Gretchen View Post
    As I mentioned a few pages back, I've been waiting since December 9th, so it's nearly my 1-month anniversary! I feel for you guys that are at the two-week mark, but unless you have faster GMs investigating your requests, plan on waiting much longer

    I'm starting to think the same thing that others have brought up; they may just be deliberately stalling at this point due to Fantasia becoming available through other means. (Hopefully soon.) I just wish they'd be up front about it if that is indeed the case and provide an ETA.
    You're STILL waiting?!
    (0)

  2. #2
    Player
    Gretchen's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    31
    Character
    August Invicta
    World
    Siren
    Main Class
    Red Mage Lv 90
    Quote Originally Posted by Yuko-Ichihara View Post
    You're STILL waiting?!
    Frustratingly, yes. I even, upon the advice of SE phone support, opened a separate request under a different ticket. The only thing that got me was a "yes, we know you really want your fantasia, please be patient as we are investigating on a first come, first serve basis, yadda yadda yadda..." reply. Phone support thought filing another request might go to a different GM or support team. Judging by the response, I think it went straight to the same GM / team. Not surprising. Something tells me that their "first come-first serve" machine is glitchy. I considered writing a reply that basically informs that I have FC friends that have gotten their Fantasia requests granted in under a week's time, "so what's the deal, yo?" *Jesse Pinkman voice*, but I don't want to get on their bad side while I'm waiting for a item restoration request to be granted. Sad thing is, even though I'm probably coming across as the opposite, I'm starting not to care, and getting used to a character appearance that I'm disappointed with.
    (0)

  3. #3
    Player
    edweird's Avatar
    Join Date
    Sep 2013
    Location
    Limsa Lominsa
    Posts
    28
    Character
    Seras Darksteele
    World
    Diabolos
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Gretchen View Post
    Frustratingly, yes. I even, upon the advice of SE phone support, opened a separate request under a different ticket. The only thing that got me was a "yes, we know you really want your fantasia, please be patient as we are investigating on a first come, first serve basis, yadda yadda yadda..." reply. Phone support thought filing another request might go to a different GM or support team. Judging by the response, I think it went straight to the same GM / team. Not surprising.
    I did the same thing, and had the exact same response from SE. I am immensely frustrated at their slower-than-a-snail pace, and disappointed in their horrible customer service regarding this. I'm just now at the two week mark, and if it seriously takes two weeks or more, on top of this, I could probably just level an alt. And I really don't want to, as I have progressed so far.

    I will post here when I receive mine, if you want to do the same to kind of give us an idea.
    (0)

  4. #4
    Player
    Rekujen's Avatar
    Join Date
    Aug 2013
    Posts
    426
    Character
    Rekuja Azalon
    World
    Behemoth
    Main Class
    Archer Lv 50
    My one regret... changing race

    lmao xD

    cmon square! I wan't to be an Elezen again
    (0)

  5. #5
    Player
    Seryne's Avatar
    Join Date
    Jan 2014
    Location
    Mist
    Posts
    598
    Character
    Dhembryda Frydwilfwyn
    World
    Coeurl
    Main Class
    Fisher Lv 100
    I regret going from Lalafell to Miqo'te now. I should have went Roegadyn like I thought to do at first. Now I can't get a restore since it was back in November I think. More phials would be lovely to come back to since I'm currently unable to play.
    (0)

  6. #6
    Player
    SoulKhan's Avatar
    Join Date
    Nov 2013
    Posts
    219
    Character
    Khan Noonien'singh
    World
    Cactuar
    Main Class
    Paladin Lv 90
    I have never seen a gm or mod respond to our questions, Do they have GM's and mods?
    (0)

  7. #7
    Player
    Allyie's Avatar
    Join Date
    Nov 2013
    Posts
    26
    Character
    Allyie Gaiters
    World
    Hyperion
    Main Class
    Thaumaturge Lv 50
    Quote Originally Posted by SoulKhan View Post
    I have never seen a gm or mod respond to our questions, Do they have GM's and mods?
    I did ask a GM on future availability, just said planning on making them available in the "near future".
    (0)

  8. #8
    Player
    Shikiseki's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    1,268
    Character
    Akio Shikimazu
    World
    Odin
    Main Class
    Summoner Lv 100
    Quote Originally Posted by Allyie View Post
    I did ask a GM on future availability, just said planning on making them available in the "near future".
    near future huh? I guess that's another 2-3 months xD

    Bump for justice and vanity!!!
    (0)

  9. #9
    Player
    SynGrell's Avatar
    Join Date
    Sep 2013
    Location
    Gridania
    Posts
    29
    Character
    Grell Hednasch
    World
    Famfrit
    Main Class
    Sage Lv 90
    Well I just received a reply that they would restore the phial and that it would be sent in the Mog Mail. It has been 16 days since I submitted my original ticket. Now to see how long it actually takes to get it.
    (0)

  10. #10
    Player
    Gretchen's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    31
    Character
    August Invicta
    World
    Siren
    Main Class
    Red Mage Lv 90
    Quote Originally Posted by SynGrell View Post
    Well I just received a reply that they would restore the phial and that it would be sent in the Mog Mail. It has been 16 days since I submitted my original ticket. Now to see how long it actually takes to get it.
    I hope you get it soon. Please let us know when it arrives!
    (0)

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