I can only agree when it comes to inventory management and space. Even old games like EQ2 had item overflow.

Sure, I could accept this back in the days of Everquest and Dark age of Camelot. However, times have changed, and mostly for the better.

Pretty much every other mmo out there today has improved the way inventory and UI works. Many of these are F2P. Why shouldn't I expect a premium game like FFXIV to be at least as good as the free competitors?
Limitations are fine if they are explicitly designed for a specific purpose. Statements akin to "We don't think it's needed" don't cut it.