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Thread: lost all my gil

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  1. #1
    Player
    sandervos's Avatar
    Join Date
    Dec 2012
    Posts
    2
    Character
    Fennox Vulpes
    World
    Phoenix
    Main Class
    Marauder Lv 50

    lost all my gil

    I lost all my gil due to a bug (?). At least i think its a bug because when i started playing i think i still had it.

    can this be fixed? i'd like my hard earned gil back.
    (0)

  2. #2
    Player
    wayner's Avatar
    Join Date
    Sep 2013
    Posts
    15
    Character
    Wayner Chong
    World
    Tiamat
    Main Class
    Lancer Lv 50
    I lost all item (gil + all item and job soul crystal)
    Up to now has not been any response
    (0)

  3. #3
    Player
    ForceModified's Avatar
    Join Date
    Aug 2013
    Posts
    9
    Character
    Force Modified
    World
    Phoenix
    Main Class
    Conjurer Lv 70
    Same, lost my gil too, It's also happened to a lot of others since the patch.
    (0)

  4. #4
    Player
    rabbitzero's Avatar
    Join Date
    Aug 2013
    Posts
    416
    Character
    Cally Evergrey
    World
    Coeurl
    Main Class
    Arcanist Lv 80
    Do you have random characters on different servers that you don't remember making? If so, you were hacked. Not saying it's not a bug, but a lot of people were hacked.
    (0)

  5. #5
    Player
    ForceModified's Avatar
    Join Date
    Aug 2013
    Posts
    9
    Character
    Force Modified
    World
    Phoenix
    Main Class
    Conjurer Lv 70
    Only have the 1 character, nothing else was touched on him just the gil.

    Also have a long ass password and a One-Time key attached to my account, so unless they've had a database leak I doubt I got hacked.

    And it happened right after the patch.
    (0)

  6. #6
    Player
    sandervos's Avatar
    Join Date
    Dec 2012
    Posts
    2
    Character
    Fennox Vulpes
    World
    Phoenix
    Main Class
    Marauder Lv 50
    yeah theres actually one other char on a different server which i did not make. So im prolly hacked. But only the gil was touched. I cant attach one-time password because i cant remember what i put as date of birth back when i played ffxi long ago (yeah i tried my real date of birth:P). I hope they are able to fix this. my account just got suspended too so I cant evne play right now.....
    (0)

  7. #7
    Moderator Elrisivana's Avatar
    Join Date
    Aug 2013
    Posts
    244
    Issues where players have lost their gil have been brought to our attention. We are currently looking into the matter, but in the meantime I encourage you place a Support Center ticket and to look over our suggestions for Improving the Security of Your Account.
    (0)