Unable to complete Grand Company quest for Rank Ups.

[Curcio]

This has happened to me both in the Dzemael Darkhold rank up quest, and now the Ampdapor Keep rank up quest.

I completed both, and the Storm Commander has a complete mark (Circle with a green check over her head). I talk to her, accept my reward, "Quest Complete!" flashes across my screen and in my chat log.

But it doesn't update. She always has the quest complete icon over her head, and when I apply for promotion the guy behind the counter tells me I need to complete the mission.

I've also completed my rank 2 GC hunter's log.

Like I said, this happened to me before. It fixed itself a few hours later when I tried and it turned in for me.

[SevenHeavens]

same bug for me

I did Darkhold, then I completed rank 2 of the bestiary.

but I can't rank up.

[Elrisivana]

Thank you for submitting your report about being unable to complete Grand Company quests. We appreciate that you have taken time out of your day and away from playing FINAL FANTASY XIV: A Realm Reborn to let us know about this trouble so we can improve the experience of playing the game.

While we do appreciate that you have brought our attention to the trouble you experienced, the amount of information provided is insufficient for us to conduct an investigation into the cause of the trouble and how we can resolve it. To help provide some insight into the information we find valuable for looking into and resolving these errors, you can go to the Welcome to the "In-Game Bugs" Forum! (READ THIS FIRST) to find out what information we do need and why that information is important. There are also templates that we provide for reporting Windows errors and PS3 errors. We are certainly not going to require strict adherence to the templates, but they do help show the information we find important for those reports in an easy to fill out format. As long as the information is provided, however, feel free to use the format that feels most comfortable and informative to you.

We are looking forward to getting more information from you so we can look into this error and try to resolve it. Thank you for taking the time to provide more information about this error, and thank you for playing FINAL FANTASY XIV: A Realm Reborn.