Aesthphron

[Llededje]

http://forum.square-enix.com/ffxiv/t...-lvl-46-bugged

How about no. You have the quest name, you have the world/my character name/etc all available in the thread via the screenshot and my forum profile. My system specs are irrelevant as it's been confirmed to have happened to multiple people.

[Aesthphron]

Hello again! I can totally bump your issue up, but I just need it to ease the process, if you please (this way the info is easier for them to check over). You can leave out the system specs, that won't be a problem.
Let me make sure I've got this stuff right, and you can add anything else you feel is relevant. If this is all correct, please say so and I'll go ahead and push this up.

Time:
Frequency: 3/3
World name: Masamune
Character name: Llededje Y'breq
NPC name: N/A
Monster name:
Class/Level: CNJ 46
Party or solo: Solo
In-game time:
Area and coordinates: "Fool Me Twice" Quest Instance Battle
Steps:
1. Enter the instanced battle portion of "Fool Me Twice".
2. Clear the instance of enemies before Cid says "That did the trick."
3.
<*Add more steps if necessary>

[C-croft]

Being in IT Support, either you need to have end users follow the bug posting rules or not have any at all. If anything, direct them to a page that is designed specifically for the filing of bug reports. It will make your jobs easier, and help weed out non-bug reports.