Hi folks,

I'm 90% sure my account is/has been used by goldsellers.
Why?
Very recently, every time I want to change my email password, I cannot and when after contacting the support team I finnaly manage to change it, 1 hour later the password doesnt work AGAIN.
And of course it's the email i'm using for the sqaure enix account.

I'm also getting disconected during the game and cannot log in because ''someone else is logged in''.

And lastly 2 weeks ago my steam account got hacked and when i get it back my steam wallet was empty ( luckily there was only like 5 euros )

I did everything I can to clean up my computer, and i'm waiting for the token to arrive ( meanwhile I emulated android on my pc to have at least the software token , I dont own a smartphone ).

Thing is, before i discover my character completely naked with a ban from SE, is there a way to contact the STF team to see if my account was indeed used for goldsellers and if yes, not getting banned since i should have my physical token in the next week or so ( waiting 2 weeks already -_- )

I heard that even if you can prove you are not guilty of anything and just a victim, the STF team shows no mercy and bans you forever, is that true?

Thanks for reading.