We appreciate you taking the time to report this error to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. If you could please provide the following information, we will make sure that your report is looked into so we can try to resolve it.
What items are you trying to gather?
Can you please list your Disciple of Land classes and levels?
If possible, please include a screenshot of the area, and the gathering log while highlighting the desired item.