I was today for the first time ever ( having played 30+ MMO's) "hacked" as in having someone steal all my gil from my character. First I believed it to be a bug as I have a 15+ letter, symbol, upper/lower case password and good protection and doesn't visit fishy sites.

The so called "data recovery" seems like a bad joke. Having to wait 7-10 days for a revert to before your account was compromised is about as amateruish as it get. I know a friend who had a problem in wow and had it solved in less than 2 days and during that time he could keep playing. I suggest you just keep playing and don't bother with the recovery unless they actually removed your characters after emptying them