So i purchased the collectors edition on 8/27/13. I managed to play for about 4 hours total, over 2 login periods.

I tried to log in today, and was asked for my registration code.... ?!?!?

I go to my Square Enix account page, and it shows my subscription for ff14 as INACTIVE.

HOW CAN THAT BE?!

Best yet, customer support is non-responsive. There is no phone line to call.... WTF do I do? I am near calling my bank to dispute the $50+ charge, as I have gotten next to ZERO service for my money.