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  1. #1
    Player
    GoochGoblin's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    13
    Character
    Gooch Goblin
    World
    Faerie
    Main Class
    Thaumaturge Lv 50

    Customer Support NA

    Does anyone know a way to actually get a hold of NA support?

    I have all the phone numbers... either busy or can't transfer. Chat support is always coming back with no agent available. Email support tickets are being auto closed after 48 hrs.

    I am very patient, I just would like to be able to actually 'get in line' so to speak.
    (0)

  2. #2
    Player
    Sushi_The_Pug's Avatar
    Join Date
    Sep 2013
    Posts
    14
    Character
    Amon Ra
    World
    Kujata
    Main Class
    Archer Lv 4
    I would like to know as well. I've seen people use the live chat system before. They posted their chats in the forums telling everyone that SE still didn't help them solve their issue. I havent read any forums on phone calls, but every time I try to call them I get a busy sound.
    (0)

  3. #3
    Player
    henihhi's Avatar
    Join Date
    Sep 2013
    Posts
    11
    Character
    Henihhi Cat
    World
    Lamia
    Main Class
    Conjurer Lv 23
    Havent had a response for email or chat support all week. Number either busy or get an automated machine then booted. Piss poor customer service.
    (0)

  4. #4
    Player
    Hokulol's Avatar
    Join Date
    Sep 2013
    Posts
    77
    Character
    Hoku Vaanguard
    World
    Siren
    Main Class
    Archer Lv 39
    http://forum.square-enix.com/ffxiv/t...n-registration

    Here is how I did it. Topic may not be relevant, but.
    (1)
    Last edited by Hokulol; 09-07-2013 at 07:07 AM.

  5. #5
    Player
    GoochGoblin's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    13
    Character
    Gooch Goblin
    World
    Faerie
    Main Class
    Thaumaturge Lv 50
    Quote Originally Posted by Hokulol View Post
    http://forum.square-enix.com/ffxiv/t...n-registration

    Here is how I did it. Topic may not be relevant, but.
    Sorry but I had to lol at work. This is pretty useful but also I had to laugh at what one needs to apparently go through just to cross one's own fingers for a miracle of actually making contact with someone.

    I would be all in but I'm at work M-F and can't try this nifty trick.
    (0)