Why does Chat Support not work?

[Hokulol]

This is a great question, one that should be answered.

There's no e-mail support save automated messaging, chat support has been disabled, and phone calls return 99% busy signal unless you call in the first minute of their office opening.
"Why doesn't ANY support work?" is the real question they should be answering.

[Zamera]

Don't forget ticket queues don't work either.

There's no e-mail support save automated messaging, chat support has been disabled, and phone calls return 99% busy signal unless you call in the first minute of their office opening.
Why doesn't ANY support work?